Holiday Extras - Hotel with Parking Booking XML Interface

Introduction

Purpose

This document will defines the XML interface to the Holiday Extras parking booking engine.

Scope

This document defines:

• Request 21 - Hotels with parking availability by room type.
• Request 4 - Hotels with parking booking for direct clients.
• Request 5 - Hotels with parking booking for agents.
• Errors

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Format

Each interface is described in terms of:

1. Table of variables
2. XML request
3. XML reply

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Access

Access to the XML interface is restricted by Holiday Extras. Your sales contact at Holiday Extras will be responsible for setting up access.

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Requests

Parking has 3 request codes:

Request code 21 - HOTELS WITH PARKING AVAILABILITY BY ROOM TYPE.

Availabilty request for hotels with parking according to room requirments

Request code 4 - HOTELS WITH PARKING BOOKING FOR DIRECT CLIENTS

Direct booking for hotels with parking.

Request code 5 - HOTELS WITH PARKNG BOOKIING FOR AGENTS

Booking hotels with parking through an agent

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Request 21 - Hotels with parking availability by room type.

Request

Input parameters

Parameter	Description	Mandatory	Values/Format
Agent
- ABTANumber	The agent's ABTA Number or Holiday Extras code	Y	AlphaNumerical
- Password	The agent's password or Holiday Extras direct client password
- Initials	The agent's initials	Y	2-3 CHARS
Itinerary
- ArrivalDate	Arrival date at the car park	Y	DDMonYY
- Location	Airport code	Y	AlphaNumerical
- Nights	Number of nights	Y	Numerical
- RoomType(t=1 to 2)	Room type to check	Y(note 1)	Numerical 1-2

Notes:

Note 1:

There must be at least one room segment present. For availability requests the room types are:

• S10 : Single - 1 Adult
• D20 : Double - 2 Adults
• T11 : Twin - 1 Adult 1 Child
• T20 : Twin - 2 Adults
• T12 : Triple - 1 Adult 2 Children
• T21 : Triple - 2 Adults 1 Child
• T30 : Triple - 3 Adults
• F13 : Family - 1 Adult 3 Children
• F22 : Family - 2 Adults 2 Children
• F23 : Family - 2 Adults 3 Children
• F31 : Family - 3 Adults 1 Child
• F32 : Family - 3 Adults 2 Children

n.b. Room codes change format in availability replies and for booking requests.

Note 2:

Customers can only book a maximum of two rooms on any one booking. If the customer requires more rooms, they will need to make another booking, or contact our call centre.

XML Request

 <API_Request System="ABC" Version="1.0" Product="HotelWithParking" Customer="A" RequestCode="21" Session="032779108"> <Agent> <ABTANumber>WEB1</ABTANumber> <Password></Password> <Initials>mgp</Initials> </Agent> <Itinerary> <ArrivalDate>10SEP08</ArrivalDate> <Location>NCL</Location> <Nights>1</Nights> <RoomType t="1">D20</RoomType> </Itinerary> </API_Request> 

XML Reply

 <?xml version="1.0"?> <API_Reply System="ABC" Version="1.0" Product="HotelWithParking" Customer="A" Session="032779108" RequestCode="21" Result="OK"> <General> <CCardSurchargePercent>2.00</CCardSurchargePercent> <CCardSurchargeMin>1.50</CCardSurchargeMin> <CCardSurchargeMax>4.00</CCardSurchargeMax> <CancellationWaiver w="1"> <Waiver> 2.49</Waiver> </CancellationWaiver> <CancellationWaiver w="2"> <Waiver> 0.00</Waiver> </CancellationWaiver> <DiscountType/> <DiscountValue>0</DiscountValue> </General> <Hotel h="1"> <HotelCode>NCLNOP</HotelCode> <HotelName>Novotel Newcastle Airport</HotelName> <StarRating>4</StarRating> <OnAirport>N</OnAirport> <NonSmokingRooms>Y</NonSmokingRooms> <Transfer24Hour>N</Transfer24Hour> <CarParkOnSite>Y</CarParkOnSite> <RequestFlags> <Registration>N</Registration> <CarMake>N</CarMake> <CarModel>N</CarModel> <CarColour>N</CarColour> <CarPickupDate>N</CarPickupDate> <CarDropoffTime>N</CarDropoffTime> <CarPickupTime>N</CarPickupTime> <CreditCard>N</CreditCard> <ReturnFlight>N</ReturnFlight> <Terminal>N</Terminal> </RequestFlags> <RoomType t="1"> <Room r="1"> <RoomCode>DBL</RoomCode> <BoardBasis>RO</BoardBasis> <Upgrade>N</Upgrade> <Price p="1"> <ParkingDays>8</ParkingDays> <RoomPrice>89.00</RoomPrice> </Price> <Price p="2"> <ParkingDays>15</ParkingDays> <RoomPrice>99.00</RoomPrice> </Price> </Room> <Room r="2"> <RoomCode>TWN</RoomCode> <BoardBasis>RO</BoardBasis> <Upgrade>N</Upgrade> <Price p="1"> <ParkingDays>8</ParkingDays> <RoomPrice>89.00</RoomPrice> </Price> <Price p="2"> <ParkingDays>15</ParkingDays> <RoomPrice>99.00</RoomPrice> </Price> </Room> </RoomType> </Hotel> <Hotel h="2"> <HotelCode>NCLQMH</HotelCode> <HotelName>Newcastle Britannia Hotel</HotelName> <StarRating>3</StarRating> <OnAirport>N</OnAirport> <NonSmokingRooms>Y</NonSmokingRooms> <Transfer24Hour>N</Transfer24Hour> <CarParkOnSite>Y</CarParkOnSite> <RequestFlags> <Registration>N</Registration> <CarMake>N</CarMake> <CarModel>N</CarModel> <CarColour>N</CarColour> <CarPickupDate>N</CarPickupDate> <CarDropoffTime>N</CarDropoffTime> <CarPickupTime>N</CarPickupTime> <CreditCard>N</CreditCard> <ReturnFlight>N</ReturnFlight> <Terminal>N</Terminal> </RequestFlags> <RoomType t="1"> <Room r="1"> <RoomCode>DBL</RoomCode> <BoardBasis>RO</BoardBasis> <Upgrade>Y</Upgrade> <Price p="1"> <ParkingDays>0</ParkingDays> <RoomPrice>75.00</RoomPrice> </Price> </Room> <Room r="2"> <RoomCode>TWN</RoomCode> <BoardBasis>RO</BoardBasis> <Upgrade>N</Upgrade> <Price p="1"> <ParkingDays>0</ParkingDays> <RoomPrice>75.00</RoomPrice> </Price> </Room> </RoomType> </Hotel> <Hotel h="3"> <HotelCode>NCLQMP</HotelCode> <HotelName>Newcastle Britannia Hotel</HotelName> <StarRating>3</StarRating> <OnAirport>N</OnAirport> <NonSmokingRooms>Y</NonSmokingRooms> <Transfer24Hour>N</Transfer24Hour> <CarParkOnSite>Y</CarParkOnSite> <RequestFlags> <Registration>N</Registration> <CarMake>N</CarMake> <CarModel>N</CarModel> <CarColour>N</CarColour> <CarPickupDate>N</CarPickupDate> <CarDropoffTime>N</CarDropoffTime> <CarPickupTime>N</CarPickupTime> <CreditCard>N</CreditCard> <ReturnFlight>N</ReturnFlight> <Terminal>N</Terminal> </RequestFlags> <RoomType t="1"> <Room r="1"> <RoomCode>DBL</RoomCode> <BoardBasis>RO</BoardBasis> <Upgrade>N</Upgrade> <Price p="1"> <ParkingDays>8</ParkingDays> <RoomPrice>89.00</RoomPrice> </Price> <Price p="2"> <ParkingDays>15</ParkingDays> <RoomPrice>99.00</RoomPrice> </Price> </Room> <Room r="2"> <RoomCode>TWN</RoomCode> <BoardBasis>RO</BoardBasis> <Upgrade>N</Upgrade> <Price p="1"> <ParkingDays>8</ParkingDays> <RoomPrice>89.00</RoomPrice> </Price> <Price p="2"> <ParkingDays>15</ParkingDays> <RoomPrice>99.00</RoomPrice> </Price> </Room> </RoomType> </Hotel> <Hotel h="4"> <HotelCode>NCLHOL</HotelCode> <HotelName>Holiday Inn</HotelName> <StarRating>4</StarRating> <OnAirport>N</OnAirport> <NonSmokingRooms>Y</NonSmokingRooms> <Transfer24Hour>Y</Transfer24Hour> <CarParkOnSite>Y</CarParkOnSite> <RequestFlags> <Registration>N</Registration> <CarMake>N</CarMake> <CarModel>N</CarModel> <CarColour>N</CarColour> <CarPickupDate>N</CarPickupDate> <CarDropoffTime>N</CarDropoffTime> <CarPickupTime>N</CarPickupTime> <CreditCard>N</CreditCard> <ReturnFlight>N</ReturnFlight> <Terminal>N</Terminal> </RequestFlags> <RoomType t="1"> <Room r="1"> <RoomCode>DBL</RoomCode> <BoardBasis>RO</BoardBasis> <Upgrade>N</Upgrade> <Price p="1"> <ParkingDays>8</ParkingDays> <RoomPrice>98.00</RoomPrice> </Price> <Price p="2"> <ParkingDays>15</ParkingDays> <RoomPrice>108.00</RoomPrice> </Price> </Room> <Room r="2"> <RoomCode>TWN</RoomCode> <BoardBasis>RO</BoardBasis> <Upgrade>N</Upgrade> <Price p="1"> <ParkingDays>8</ParkingDays> <RoomPrice>98.00</RoomPrice> </Price> <Price p="2"> <ParkingDays>15</ParkingDays> <RoomPrice>108.00</RoomPrice> </Price> </Room> </RoomType> </Hotel> </API_Reply> 

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Request 4 - Hotels with parking booking for direct clients.

Request

Input parameters

   

Parameter	Description	Mandatory	Values/Format
Agent
- ABTANumber	The agent's ABTA Number or Holiday Extras code	Y	AlphaNumerical
- Password	The agent's password
- Initials	The agent's initials	Y	2-3 CHARS
Itinerary
- ArrivalDate	Arrival date at the car park	Y	DDMonYY
-Nights	Number of nights at the hotel	Y	Numerical
-HotelCode	Holiday Extras hotel code	Y
-BoardBasis	Board Basis	Y
-NonSmoking	Non-smoking room required	Y	Y/N
-CarPickupDate	Date of car collection	Y	DDMonYY
-CarDropoffTime	Estimated Time of leaving car	Y	HHMM
-CarPickupTime	Estimated Time of picking car up on return	Y	HHMM
-ParkingDays	No. of days parking	N	Numeric
-ParkingSpaces	No. of spaces	N	Numeric
-ReturnFlight	To monitor for delays	N	Alphanumeric
-TerminalCode	Which terminal customer is travelling from	N	Alphanumeric
-AgentName		N	Alphanumeric
-Remarks	Any extra information	Y	Free text
Room(r=1-2)
-RoomCode	Holiday Extras room code	Y
-Rooms	Number of rooms required	Y	Numerical
-Adults	Number of adults in these rooms	Y	Numerical
-Children	Number of children in these rooms	Y	Numerical
-Infants	Number of infants in these rooms	Y	Numerical
ClientDetails
-Title	Clients title	Y
-Initial	Clients initial	Y	1 CHAR
-Surname	Clients surname	Y
-Address (a=1-3)	Up to 3 address lines	(Note 2)
-Town	Town of residence	(Note 3)
-County	County of residence	(Note 3)
-Postcode	Postcode	Y	AlphaNumerical
-Country	Country of residence	(Note 4)
-DayPhone	Daytime phone number	(Note 4)	Numerical
-EvePhone	Evening time phone number	Y	Numerical
-Fax	Clients fax number	N	Numerical
-Email	Email Address	Y
-CustomerRef	Customer Reference	N
-DataProtection	Allow future contact	Y	(note 5)
PaymentDetails
-CardNumber	Card number	Y
-ExpiryDate	Expiry Date	Y
-StartDate	Start date	(Note 6)
-IssueNumber	Issue number	(Note 6)
-CardHolder	Card holder	Y
-CanxWaiver		N	Boolean 1/0
-CV2		N (note 8)	3 Digits
PriceCheck			(Note 7)
-PriceCheckFlag	Check price before beginning	Y	Y/N
-PriceCheckFlag	Price to check	Y

Notes:

Note 1:

There must be at least one room segment present. Possible values for booking requests are:

• SGL : Single room
• TWN : Twin room
• DBL : Double room
• TRL :Triple room
• QUD/FMC : Family room
• FM5 : Family room (5 people)

You should use the value returned in the availability reply for the room chosen by the customer.

Note 2:

At least one address line must be entered.

Note 3:

At least one of Town or County is required.

Note 4:

At least one of DayPhone or EvePhone is required.

Note 5:

Y = Holiday Extras only can use data

N = Nobody can use data

T = Third party only can use data

A = Holiday Extras and third party can use data

Note 6:

Y = Only mandatory if required for type of card used for payment.

Note 7:

If this segment is present and the PriceCheckFlag is set to Y the price in PriceCheckPrice (which is the total price for selected elements as returned in the Level 21 reply) is compared against the total price calculated by the booking system. If the prices match, the booking will be made, otherwise a Level 3 reply will be returned containing the correct prices.

Note 8:

Not currently mandatory, BUT it will be required in the future. You should add it at the earliest opportunity.

Parking days/spaces

If booking a hotel room only, with no parking, both these fields should be set to zero. Incorrectly setting them can lead to parking being booked.

XML Request

 <?xml version="1.0"?> <API_Request System="ABC" Version="1.0" Product="HotelWithParking" Customer="A" RequestCode="4" Session="032864124"> <Agent> <ABTANumber>WEB1</ABTANumber> <Password/> <Initials>mgp</Initials> </Agent> <Itinerary> <ArrivalDate>04JUL08</ArrivalDate> <Nights>1</Nights> <HotelCode>EMAXXX</HotelCode> <BoardBasis>RO</BoardBasis> <NonSmoking>Y</NonSmoking> <CarPickupDate/> <CarDropoffTime/> <CarPickupTime/> <ParkingDays>8</ParkingDays> <ParkingSpaces>1 </ParkingSpaces> <ReturnFlight/> <TerminalCode/> <AgentName/> <Remarks>Customer Requests Quiet Room</Remarks> </Itinerary> <Room r="1"> <RoomCode>DBL</RoomCode> <Rooms>1</Rooms> <Adults>2</Adults> <Children>0</Children> <Infants>0</Infants> </Room> <CarDetails> <Registration>N/A</Registration> <CarMake/> <CarModel>N/A</CarModel> <CarColour>N/A</CarColour> </CarDetails> <ClientDetails> <Title>Mr</Title> <Initial>T</Initial> <Surname>Test</Surname> <Address a="1">1</Address> <Town>N/A</Town> <County/> <PostCode>CT222AA</PostCode> <Country/> <EvePhone>01303222222</EvePhone> <Email>[email protected]</Email> <CustomerRef/> <DataProtection>Y</DataProtection> </ClientDetails> <PaymentDetails> <CardNumber>4111111111111111</CardNumber> <StartDate/> <ExpiryDate>0109</ExpiryDate> <IssueNumber/> <CardHolder>T Test</CardHolder> <CanxWaiver>0</CanxWaiver> <CV2>123</CV2> </PaymentDetails> <PriceCheck> <PriceCheckFlag>Y</PriceCheckFlag> <PriceCheckPrice>79.95</PriceCheckPrice> </PriceCheck> </API_Request> 

XML Reply

 <?xml version="1.0"?> <API_Reply System="ABC" Version="1.0" Product="HotelWithParking" Customer="A" Session="032864124" RequestCode="4" Result="OK"> <Booking> <BookingRef>LUQ4B</BookingRef> </Booking> <Itinerary> <ArrivalDate>04JUL08</ArrivalDate> <Nights>1</Nights> <HotelCode>EMAXXX</HotelCode> <BoardBasis>RO</BoardBasis> <NonSmoking>Y</NonSmoking> <ParkingDays>8</ParkingDays> <ParkingSpaces>1</ParkingSpaces> </Itinerary> <Room r="1"> <RoomCode>DBL</RoomCode> <Rooms>1</Rooms> <Adults>2</Adults> <Children>0</Children> <Infants>0</Infants> </Room> <CarDetails> <Registration>N/A</Registration> <CarModel>N/A</CarModel> <CarColour>N/A</CarColour> </CarDetails> <ClientDetails> <Title>MR</Title> <Initial>T</Initial> <Surname>TEST</Surname> <Address a="1">1</Address> <Town>N/A</Town> <Postcode>CT222AA</Postcode> <EvePhone>01303222222</EvePhone> <Email>[email protected]</Email> <DataProtection>Y</DataProtection> </ClientDetails> <Pricing> <TotalPrice>79.95</TotalPrice> <AmountPaid>81.55</AmountPaid> <CCardSurchargePercent>2.00</CCardSurchargePercent> <CCardSurchargeAmount>1.60</CCardSurchargeAmount> <Margin> 21.09</Margin> <Waiver>0</Waiver> <WaiverAmount> 0.00</WaiverAmount> </Pricing> </API_Reply> 

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Request 5 - Hotels with parking booking for agents.

Request

Input parameters

Parameter	Description	Mandatory	Values/Format
Agent
- ABTANumber	The agent's ABTA Number or Holiday Extras code	Y	AlphaNumerical
- Password	The agent's password
- Initials	The agent's initials	Y	2-3 CHARS
Itinerary
- ArrivalDate	Arrival date at the car park	Y	DDMonYY
-Nights	Number of nights at the hotel	Y	Numerical
-HotelCode	Holiday Extras hotel code	Y
-BoardBasis	Board Basis	Y
-NonSmoking	Non-smoking room required	Y	Y/N
-CarPickupDate	Date of car collection	Y	DDMonYY
-CarDropoffTime	Estimated Time of leaving car	Y	HHMM
-CarPickupTime	Estimated Time of leaving car	Y	HHMM
-ParkingDays	No. of days parking	Y	Numeric
-ParkingSpaces	No. of spaces	Y	Numeric
-ReturnFlight	To monitor for delays	Y	Alphanumeric
-TerminalCode	Which terminal customer is travelling from	Y	Alphanumeric
-Remarks	Any extra information	Y	Free text
Room(r=1-2)		(note 1)
-RoomCode	Holiday Extras room code	Y
-Rooms	Number of rooms required	Y	Numerical
-Adults	Number of adults in these rooms	Y	Numerical
-Children	Number of children in these rooms	Y	Numerical
-Infants	Number of infants in these rooms	Y	Numerical
CarDetails
-Registration	Clients title	Y
-CarMake	Clients title	Y
-Title	Clients title	Y
-Title	Clients title	Y
ClientDetails
-Title	Clients title	Y
-Initial	Clients initial	Y	1 CHAR
-Surname	Clients surname	Y
-Address (a=1-3)	Up to 3 address lines	(note 2,3)
-Town	Town of residence	(note 2,4)
-County	County of residence	(note 2,4)
-Postcode	Postcode	(note 2)	AlphaNumerical
-Country	Country of residence	(note 2)
-DayPhone	Daytime phone number	(note 2,5)	Numerical
-EvePhone	Evening time phone number	(note 2,5)	Numerical
-Fax	Clients fax number	(note 2)	Numerical
-Email	Email Address	(note 2)
PriceCheck
-PriceCheckFlag	Whether or not to verify price sent against live price. Always set to Y!		Y/N
-PriceCheckPrice	Price of product		Price (2 decimal places)

Notes:

Note 1:

There must be at least one room segment present. Possible values for booking requests are:

• SGL : Single room
• TWN : Twin room
• DBL : Double room
• TPL :Triple room
• QUD/FMC : Family room
• FM5 : Family room (5 people)

Please use the value returned by the availability request, for the room the customer has chosen.

Note 2:

These fields are only processed if the CustomerDetails parameter in the Login reply record is set to 'Y'. However, they are not mandatory.

Note 3:

If customer details are entered, at least one Address line is required.

Note 4:

If customer details are entered, at least one of Town or County is required.

Note 5:

If customer details are entered, at least one of DayPhone or EvePhone is required.

Parking days/spaces

If booking a hotel room only, with no parking, both these fields should be set to zero. Incorrectly setting them can lead to parking being booked.

XML Request

 <?xml version="1.0"?> <API_Request System="ABC" Version="1.0" Product="HotelWithParking" Customer="A" RequestCode="5" Session="032779108"> <Agent> <ABTANumber>testx</ABTANumber> <Password>VICKY</Password> <Initials>MJC</Initials> </Agent> <Itinerary> <ArrivalDate>03AUG08</ArrivalDate> <Nights>1</Nights> <HotelCode>LGWRLL</HotelCode> <BoardBasis>RO</BoardBasis> <NonSmoking>N</NonSmoking> <CarPickupDate/> <CarDropoffTime/> <CarPickupTime/> <ParkingDays>0</ParkingDays> <ParkingSpaces>0</ParkingSpaces> <ReturnFlight/> <TerminalCode/> <Remarks/> <AgentName>TEST</AgentName> </Itinerary> <Room r="1"> <RoomCode>DBL</RoomCode> <Rooms>1</Rooms> <Adults>2</Adults> <Children>0</Children> <Infants>0</Infants> </Room> <CarDetails> <Registration/> <CarMake/> <CarModel/> <CarColour/> </CarDetails> <ClientDetails> <Title>Mr</Title> <Initial>T</Initial> <Surname>Test</Surname> <Address a="1">na</Address> <Town>na</Town> <County>na</County> <PostCode/> <EvePhone/> <Email>[email protected]</Email> <CustomerRef>TEST123</CustomerRef> <CanxWaiver/> </ClientDetails> <PriceCheck> <PriceCheckFlag>Y</PriceCheckFlag> <PriceCheckPrice>46.00</PriceCheckPrice> </PriceCheck> </API_Request> 

XML Reply

 <?xml version="1.0"?> <API_Reply System="ABC" Version="1.0" Product="HotelWithParking" Customer="A" Session="032779108" RequestCode="5" Result="OK"> <Booking> <BookingRef>LTG5X</BookingRef> <AgentComm>8.60-</AgentComm> <VATonComm>1.28-</VATonComm> </Booking> <Itinerary> <ArrivalDate>03AUG08</ArrivalDate> <Nights>1</Nights> <HotelCode>LGWRLL</HotelCode> <BoardBasis>RO</BoardBasis> <NonSmoking>N</NonSmoking> <ParkingDays>0</ParkingDays> <ParkingSpaces>0</ParkingSpaces> </Itinerary> <Room r="1"> <RoomCode>DBL</RoomCode> <Rooms>1</Rooms> <Adults>2</Adults> <Children>0</Children> <Infants>0</Infants> </Room> <ClientDetails> <Title>MR</Title> <Initial>T</Initial> <Surname>TEST</Surname> <Address a="1">NA</Address> <Town>NA</Town> <County>NA</County> <Email>[email protected]</Email> </ClientDetails> </API_Reply> 

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Errors

The status of a request is indicated by the 'Result' attribute of the 'API_Reply' node. There are two types of error message.

1. INVALID - The data input was invalid
2. ERROR - The data was valid, but no availability etc

Invalid

 <API_Reply System="ABC" Version="1.0" Product="CarPark" Customer="A" Session="000000003" RequestCode="1" Result="INVALID"> <Error> <ErrorCode>1501</ErrorCode> <ErrorMessage>Invalid ArrivalDate</ErrorMessage> </Error> </API_Reply> 

Error

 <?xml version="1.0"?> <API_Reply System="ABC" Version="1.0" Product="CarPark" Customer="A" Session="000000003" RequestCode="1" Result="ERROR"> <Error> <ErrorCode>0071</ErrorCode> <ErrorMessage>Retrospective bookings not permitted</ErrorMessage> </Error> </API_Reply> 

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Appendix

Error codes

Application Error Messages
Error Code	Error Message
0000	<other error message>
0001	Unfortunately, We do not offer the product you have selected at this airport!
0002	<availability error message> Not available try a hotel with parking
0003	Agent Ref Not On File Agent information not setup Invalid End Date
0004	Car Park <car park code> not on file Car Park Not On File <car park code>
0005	Hotel code not present on KFHS01
0006	Problem with room allocation, please call ABC
0007	No rooms requested
0008	Maximum of 5 room types may be requested
0009	Please enter duration required
0010	Please enter a valid duration period
0011	Please enter no of parking spaces needed
0012	<pricing error message>
0013	Call ABC for a parking group price
0014	There are only <number> spaces available
0015	No parking spaces exceeds total no rooms
0016	Max allocation for <room code> is <number>
0017	Only <max rooms> <room code> allowed per booking
0018	Max no of adults in room <room code> is <number>
0019	Max no of occupants in room <room code> is <number>
0020	Max number of children in room <room code> is <number>
0021	Max number of infants in room <room code> is <number>
0022	Enter number of occupants for <room code> room
0023	Please enter quantity for <room code> room
0024	Call ABC to request more <room code> rooms
0025	<room code> room is on request- Call ABC to book
0026	Call ABC for a group offer on <room code> rooms
0027	Only <number> <room code> rooms available
0028	Only 5 room types permitted per booking
0029	No Hotel Allocation Details for Criteria
0030	Use Mr,Mrs,Miss,Ms,Mstr,Mr/s,Dr,Rev,Prof,Sir
0031	Please enter client's first initial
0032	Please enter client's surname
0033	Arrival not Allowed on a <day of the week>
0034	Min Stay for <day of the week> Arrivals: <number> days
0035	Max Stay for <day of the week> Arrivals: <number> days

 

Application Error Messages
Error Code	Error Message
0036	Insufficient rooms available
0040	Invalid information type
0041	Invalid request
0042	Invalid Time
0043	Site code not found
0044	Invalid option entered
0045	No lounges available at <site code> for this time and date
0046	Our allocation is full - Clients MAY turn up at the Airport and pay the full gate price for parking. There will be space available ABC's Allocation full - Clients MAY turn up at the Airport and pay Full Gate Price. There will be space available
0050	End Date is before Start Date
0051	Invalid Booking Number
0052	Invalid Agent Ref.
0053	Agent Ref. is incorrect for this Booking
0054	Sorry. Cannot display Transfer Bookings
0055	Invalid Rail Booking
0056	Cannot cancel bookings in training mode
0057	Booking <booking reference> not on file
0058	Please Call ABC on 0800 414141 to cancel Please Call Holiday Extras on 0800 414141 to cancel
0059	BOOKING ALREADY CANCELLED ON <date> Booking already cancelled on <date>
0060	Please advise your customer that a cancellation fee of <amount> will apply
0061	There is no charge for cancelling this booking
0062	Enter an agent ref. for the cancellation
0063	BOOKING MAY NOT BE CANCELLED UNTIL TICKET IS RETURNED!
0070	INVALID PASSWORD; PLEASE RE-ENTER. Invalid password; please re-enter.
0071	Retrospective bookings not permitted
0072	Hotel only available for bookings with Parking
0074	Car Park not bookable within <number> days
0075	Hotel on Stop Sale ...
0076	Arrival Date is within 24 hours, Call ABC to Cancel

 

 

XML Error Messages – 10xx
Error Code	Error Message
1001	Coach details missing from API response
1002	Invalid end date in API response
1003	Invalid number of chars per line
1004	Invalid number of lines
1005	Invalid number of rooms in API response
1006	Invalid segment type
1007	Invalid start date in API response
1009	Missing request terminator
1010	Product code not setup
1011	Requested information not available
1012	XML API not enabled - $$
1013	Unrecognised system
1014	Invalid product code
1015	Invalid request code
1016	Invalid XML request message
1017	Invalid request message header
1018	Missing or invalid System attribute
1019	Missing or invalid Version attribute
1020	Missing or invalid Product attribute
1021	Missing or invalid Customer attribute
1022	Unrecognised Customer attribute
1023	Missing of invalid Session attribute
1024	Invalid Session attribute
1025	Missing or invalid RequestCode attribute
1026	Invalid RequestCode attribute
1027	Invalid XML segment
1028	Invalid character escape sequence
1029	Not an XML request
1030	Unable to access XML request
1031	Invalid system name
1032	Requested product not supported

 

 

XML Error Messages – 11xx
Error Code	Error Message
1100	Invalid Cancel Booking API response
1101	Invalid Hotel Agent Booking API response
1102	Invalid Hotel Availability API response
1103	Invalid Hotel Availability by Room Type API response
1104	Invalid Hotel Direct Booking API response
1105	Invalid Hotel Info API response
1106	Invalid Hotel Pricing API response
1107	Invalid Hotel Product Info API response
1108	Invalid Hotel Room Availability API response
1109	Invalid Hotel With Parking Room Availability API response
1110	Invalid Hotel with Coach Agent Booking API response
1111	Invalid Hotel with Coach Availability API response
1112	Invalid Hotel with Coach Direct Booking API response
1113	Invalid Hotel with Coach Info API response
1114	Invalid Hotel with Coach Pricing API response
1115	Invalid Hotel with Coach Room Availability API response
1116	Invalid Hotel with Parking Agent Booking API response
1117	Invalid Hotel with Parking Availability API response
1118	Invalid Hotel with Parking Availability by Room Type API response
1119	Invalid Hotel with Parking Direct Booking API response
1120	Invalid Hotel with Parking Info API response
1121	Invalid Hotel with Parking Pricing API response
1122	Invalid Hotel with Parking Product Info API response
1123	Invalid Login API response
1124	Invalid Lounge Availability API response
1125	Invalid Lounge Direct Booking API response
1126	Invalid Lounge Info API response
1127	Invalid Parking Agent Booking API response
1128	Invalid Parking Availability API response
1129	Invalid Parking Direct Booking API response
1130	Invalid Parking Info API response
1131	Invalid Parking Pricing API response
1132	Invalid Parking Product Info API response
1133	Invalid Postcode Lookup API response
1134	Invalid Lounge Agent Booking API response

 

XML Error Messages – 12xx
Error Code	Error Message
1200	Invalid Address segment
1201	Invalid Address sub-segment type
1202	Invalid Agent segment
1203	Invalid Agent sub-segment type
1204	Invalid Booking segment
1205	Invalid Booking sub-segment type
1206	Invalid Cancel segment
1207	Invalid Cancel sub-segment type
1208	Invalid CarDetails segment
1209	Invalid CarDetails sub-segment type
1210	Invalid ClientDetails segment
1211	Invalid ClientDetails sub-segment type
1212	Invalid Coach segment
1213	Invalid Coach sub-segment type
1214	Invalid Coach/Inbound segment
1215	Invalid Coach/Inbound sub-segment type
1216	Invalid Coach/OrigRequest segment
1217	Invalid Coach/OrigRequest sub-segment type
1218	Invalid Coach/Outbound segment
1219	Invalid Coach/Outbound sub-segment type
1220	Invalid Itinerary segment
1221	Invalid Itinerary sub-segment type
1222	Invalid Originator segment
1223	Invalid Originator sub-segment type
1224	Invalid PaymentDetails segment
1225	Invalid PaymentDetails sub-segment type
1226	Invalid Request segment
1227	Invalid Request sub-segment type
1228	Invalid Room segment
1229	Invalid Room sub-segment type
1230	Invalid PriceCheck segment
1231	Invalid PriceCheck sub-segment type

 

XML Error Messages – 13xx
Error Code	Error Message
1300	Missing mandatory Address segment
1301	Missing mandatory Agent segment
1302	Missing mandatory Booking segment
1303	Missing mandatory ClientDetails segment
1304	Missing mandatory Coach segment
1305	Missing mandatory Coach/Inbound segment
1306	Missing mandatory Coach/OrigRequest segment
1307	Missing mandatory Coach/Outbound segment
1308	Missing mandatory Itinerary segment
1309	Missing mandatory Originator segment
1310	Missing mandatory PaymentDetails segment
1311	Missing mandatory Request segment
1312	Missing mandatory Room segment
1313	Missing mandatory Cancel segment

 

XML Error Messages – 14xx
Error Code	Error Message
1400	Missing or empty mandatory Address/Postcode parameter
1401	Missing or empty mandatory Agent/ABTANumber parameter
1402	Missing or empty mandatory Agent/Initials parameter
1403	Missing or empty mandatory Agent/Password parameter
1404	Missing or empty mandatory Booking/BookingRef parameter
1405	Missing or empty mandatory Cancel/CancelRef parameter
1406	Missing or empty mandatory Cancel/ConfirmCancel parameter
1407	Missing or empty mandatory ClientDetails/Address parameter
1408	Missing or empty mandatory ClientDetails/Confirmation parameter
1409	Missing or empty mandatory ClientDetails/DataProtection parameter
1410	Missing or empty mandatory ClientDetails/DayPhone or EvePhone parameter
1411	Missing or empty mandatory ClientDetails/Email parameter
1412	Missing or empty mandatory ClientDetails/Initial parameter
1413	Missing or empty mandatory ClientDetails/Postcode parameter
1414	Missing or empty mandatory ClientDetails/Surname parameter
1415	Missing or empty mandatory ClientDetails/Title parameter
1416	Missing or empty mandatory ClientDetails/Town or County parameter
1417	Missing or empty mandatory Coach/Inbound/EndTime parameter
1418	Missing or empty mandatory Coach/Inbound/StartDate parameter
1419	Missing or empty mandatory Coach/Inbound/StartTime parameter
1420	Missing or empty mandatory Coach/InboundDate parameter
1421	Missing or empty mandatory Coach/InboundTime parameter
1422	Missing or empty mandatory Coach/OrigRequest/InboundDate parameter
1423	Missing or empty mandatory Coach/OrigRequest/InboundTime parameter
1424	Missing or empty mandatory Coach/OrigRequest/OutboundDate parameter
1425	Missing or empty mandatory Coach/OrigRequest/OutboundTime parameter
1426	Missing or empty mandatory Coach/OrigRequest/PickupPoint parameter
1427	Missing or empty mandatory Coach/Outbound/EndTime parameter
1428	Missing or empty mandatory Coach/Outbound/StartDate parameter
1429	Missing or empty mandatory Coach/Outbound/StartTime parameter
1430	Missing or empty mandatory Coach/OutboundDate parameter
1431	Missing or empty mandatory Coach/OutboundTime parameter
1432	Missing or empty mandatory Coach/PickupPoint parameter
1433	Missing or empty mandatory Coach/SetdownPoint parameter
1434	Missing or empty mandatory Itinerary/Adults parameter
1435	Missing or empty mandatory Itinerary/ArrivalDate parameter
1436	Missing or empty mandatory Itinerary/ArrivalTime parameter
1437	Missing or empty mandatory Itinerary/BoardBasis parameter
1438	Missing or empty mandatory Itinerary/CarParkCode parameter
1439	Missing or empty mandatory Itinerary/CarPickupDate parameter
1440	Missing or empty mandatory Itinerary/Children parameter
1441	Missing or empty mandatory Itinerary/DepartDate parameter
1442	Missing or empty mandatory Itinerary/DepartTime parameter
1443	Missing or empty mandatory Itinerary/Duration parameter
1444	Missing or empty mandatory Itinerary/HotelCode parameter
1445	Missing or empty mandatory Itinerary/Infants parameter
1446	Missing or empty mandatory Itinerary/Location parameter
1447	Missing or empty mandatory Itinerary/LoungeCode parameter
1448	Missing or empty mandatory Itinerary/Nights parameter
1449	Missing or empty mandatory Itinerary/NonSmoking parameter
1450	Missing or empty mandatory Itinerary/ParkingDays parameter

 

XML Error Messages – 14xx (continued)
Error Code	Error Message
1451	Missing or empty mandatory Itinerary/ParkingSpaces parameter
1452	Missing or empty mandatory Itinerary/PaxNumber parameter
1453	Missing or empty mandatory Itinerary/RoomType parameter
1454	Missing or empty mandatory Originator/HostName parameter
1455	Missing or empty mandatory PaymentDetails/CardNumber parameter
1456	Missing or empty mandatory PaymentDetails/CardholderName parameter
1457	Missing or empty mandatory PaymentDetails/ExpiryDate parameter
1458	Missing or empty mandatory Request/RequestType parameter
1459	Missing or empty mandatory Room/Adults parameter
1460	Missing or empty mandatory Room/Children parameter
1461	Missing or empty mandatory Room/Infants parameter
1462	Missing or empty mandatory Room/RoomCode parameter
1463	Missing or empty mandatory Room/Rooms parameter

 

XML Error Messages – 15xx
Error Code	Error Message
1500	Invalid Adults
1501	Invalid ArrivalDate
1502	Invalid ArrivalTime
1503	Invalid CarDropoffTime
1504	Invalid CarPickupDate
1505	Invalid CarPickupTime
1506	Invalid Children
1507	Invalid ConfirmCancel flag
1508	Invalid Confirmation flag
1509	Invalid DataProtection flag
1510	Invalid DepartDate
1511	Invalid DepartTime
1512	Invalid Duration
1513	Invalid ExpiryDate
1514	Invalid InboundDate
1515	Invalid InboundTime
1516	Invalid Infants
1517	Invalid IssueNumber
1518	Invalid Nights
1519	Invalid NonSmoking
1520	Invalid NumberOfPax
1521	Invalid OutboundDate
1522	Invalid OutboundTime
1523	Invalid ParkingDays
1524	Invalid ParkingSpaces
1525	Invalid ParkingType
1526	Invalid RequestType
1527	Invalid Rooms
1528	Invalid StartDate
1529	Invalid StartTime
1530	Invalid EndTime
1531	Invalid PriceCheckFlag
1532	Invalid PriceCheckPrice

 

XML Error Messages – 16xx
Error Code	Error Message
1600	Duplicate ClientDetails/Address array number
1601	Duplicate Itinerary/RoomType array number
1602	Duplicate Room array number
1603	Invalid ClientDetails/Address array number
1604	Invalid Itinerary/Roomtype array number
1605	Invalid Payment/Contact/Address array number
1606	Invalid Room array number

 

XML Error Messages – 9xxx
Error Code	Error Message
9998	Error $$ in line $$ of $$
9999	No error message for error code