Reviews for the Gatwick Europa Hotel


Oui or non?

82% of customers who left a review for the Europa would book again
78 customers have given an average rating of 4 out of 5

  • "yes"
    Mr Dissanayake, 03 Feb 2012

    Europa
    5 out of 5

  • "exerllent hotel, have used before and will use gain"
    Mr Morley, 27 Jan 2012

    Europa
    5 out of 5

  • "hotel rooms not clean enough"
    Mr Smith, 28 Nov 2011

    Europa
    2 out of 5

  • "Rooms a little small, but it was only for one night"
    Mr Soper, 10 Nov 2011

    Europa
    5 out of 5

  • "Everything was excellent."
    Mrs Knights, 03 Nov 2011

    Europa
    5 out of 5

  • "As an overnight stop before my flight the hotel was very good for the money I paid as they included an evening meal in the price."
    Mrs Gogle, 28 Oct 2011

    Europa
    4 out of 5

  • "This is the 6th time we have used Holiiday Extras Each time we have been very pleased with the service we have received.
    "

    Mrs Baker, 24 Oct 2011

    Europa
    5 out of 5

  • "Very good value overnight stay at airport.
    Just as described."

    Mr Allen, 21 Oct 2011

    Europa
    5 out of 5

  • "The hotel was lovely from the outside but very dated inside. We were told breakfast was from 5am but it was not ready until 5.30am. As our bus to the airport was booked for 5.45am, we didn't have time to eat our breakfast. Otherwise everything was acceptable."
    Mr Robertson, 04 Oct 2011

    Europa
    4 out of 5

  • "Our room had been reallocated and we ended up in a twin room at the furthest point from reception."
    Mr Johnson, 26 Sep 2011

    Europa
    3 out of 5

  • "Everything was arranged as asked for and also impressed that excursions could be looked at and booked before the holiday"
    Mrs Webster, 22 Sep 2011

    Europa
    5 out of 5

  • "COULD NOT HAVE BEEN SMOOTHER.
    WE WILL NOT HESITATE TO USE AGAIN"

    Mr Ling, 16 Sep 2011

    Europa
    5 out of 5

  • "Everything went very smoothly from booking on line to arriving at the hotel. We pre booked a two course evening meal which was very disappointing. There was only one choice of starter and the carvery meal was disappointing in terms of quality and taste. We stayed a the Europa hotel."
    Mrs Buckby, 13 Aug 2011

    Europa
    4 out of 5

  • "exellent service"
    Mr Morley, 23 Jul 2011

    Europa
    5 out of 5

  • "very good with no problems as usual thanks"
    Mr Bull, 08 Jul 2011

    Europa
    5 out of 5

  • "Excellent position, very pleasant walks, the rooms were extremely comfortable,with a good selection of meals available"
    Mrs Hall, 29 Jun 2011

    Europa
    5 out of 5

  • "Faboulous holiday , great service would use holiday place again"
    Mr Penn, 24 Jun 2011

    Europa
    5 out of 5

  • "Everything was perfect - thank you"
    Miss Rodgers, 23 Jun 2011

    Europa
    5 out of 5

  • "yes it all went smoothly"
    Mrs Irvine, 08 Jun 2011

    Europa
    4 out of 5

  • "Hotel had no record of our booking"
    Mr Davis, 06 Jun 2011

    Europa
    1 out of 5

  • "Great service with fantastic saving"
    Mr Hudson, 31 May 2011

    Europa
    5 out of 5

  • "Room clean, staff polite, food no frills but adequate for price and picked up and taken to airport for early flight."
    Mrs Rayner, 24 May 2011

    Europa
    4 out of 5

  • "VERY HAPPY WITH SERVICE STAFF VERY HELPFUL"
    Mr Hazell, 23 May 2011

    Europa
    4 out of 5

  • "Rooms in the hotel were rather dated and tired, but we got what we paid for. service and services were good."
    Mr Bilsby, 21 Apr 2011

    Europa
    4 out of 5

  • "A really lovely holiday and everything went really smoothly
    thanks"

    Ms Baty, 18 Apr 2011

    Europa
    5 out of 5

  • "hotel very run down, but staff pleasant"
    Mr Mitchell, 02 Apr 2011

    Europa
    2 out of 5

  • "Found staff to be very helpful"
    Mr Alleyn, 31 Mar 2011

    Europa
    5 out of 5

  • "very good value"
    Mr Cowan, 22 Mar 2011

    Europa
    5 out of 5

  • "Everything went very smoothly and it was good not to have to trawl through various options and just take advice. The carparking at Heathrow was an excellent service too."
    Mrs Wilkin, 20 Mar 2011

    Europa
    5 out of 5

  • "No lift to first floor and no porters on duty - not good for older guests. Frequency of drop off and collection needs to be more frequent or on demand. Otherwise hotel ok."
    Mr Collins, 03 Mar 2011

    Europa
    3 out of 5

  • "is good"
    Ms Gun, 01 Mar 2011

    Europa
    4 out of 5

  • "The Europa Hotel was excellent value and the staff very pleasant and helpful, would certainly stay there again."
    Mrs Lawson, 27 Feb 2011

    Europa
    5 out of 5

  • "Everything went smoothly but i found the hotel to be dirty and unwelcoming. There was no lift for going upstairs and i had my elderly parents with me with suitcases each. The food was good and the location for Gatwick was great, just a pity about the actual hotel."
    Mrs Matheson, 08 Feb 2011

    Europa
    2 out of 5

  • "All even better than expected. Facilities were very good and staff extremely helpful. I would be very happy to stay at the hotel again"
    Mr Baskerville, 19 Jan 2011

    Europa
    5 out of 5

  • "Facilites fine however rather annoying that we had to wait for a truckle bed on both our outward and return journeys. Staff at the hotel were ok but would have been better if they could understand English fully"
    Mr Taylor, 12 Jan 2011

    Europa
    3 out of 5

  • "Very efficient even when crowded and busy at the hotel."
    Mrs Blackwood, 21 Dec 2010

    Europa
    4 out of 5

  • "The coach left on time and the transfer to and from the hotel was quick and hassle free. The hotel was lovely and the staff very helpful. We checked in late in the evening and left at the crack of dawn so there was no opportunity to make use of the facilities available at the hotel but otherwise happy with everything else."
    Miss Tayoro, 06 Nov 2010

    Europa
    5 out of 5

  • "I stay regularly at the Gatwick Europa and book using your services. The Hotel is exactly how you describe and the staff are helpful and polite."
    Ms Beckett, 03 Nov 2010

    Europa
    5 out of 5

  • "Hotel was very disappointing and I am writing to their head office to complain about this."
    Mrs Feeney, 25 Oct 2010

    Europa
    4 out of 5

  • "very good will highly recommend"
    Mrs Wilson, 18 Oct 2010

    Europa
    5 out of 5

  • "all went well. pool and gym was closed. not good.but nice hotel. easy for gatwick."
    Mrs Simmons, 18 Oct 2010

    Europa
    3 out of 5

  • "very helpful"
    Mr Islam, 17 Oct 2010

    Europa
    5 out of 5

  • "The room was extremely cold and the mattress must have been very old as i could feel every spring which led to an uncomfortable nights sleep, which i didn't want as i had a long day of travelling ahead of myself"
    Miss Paul, 17 Oct 2010

    Europa
    3 out of 5

  • "Everything went smoothly, hotel was lovely and I was very pleased with the whole experience"
    Mrs Yearling, 14 Oct 2010

    Europa
    5 out of 5

  • "Very pleased, straightforward efficient experience. No issues whatsoever. Would use again"
    Mrs Stclair, 06 Oct 2010

    Europa
    5 out of 5

  • "Everything went smoothly, facilities good and the staff helpful. I would use your hotel again without any doubt. Thank you for all your help."
    Mrs Eccleston, 04 Oct 2010

    Europa
    5 out of 5

  • "The overall service was very good. Booking online with you guys was hassle free, but i have to say that the food at the Ibis hotel was awful. A definite 10 for online service."
    Mr Ryan, 29 Sep 2010

    Europa
    5 out of 5

  • "Very happy with the hotel choices and with the hotel we booked prior to departure.
    Have not used this method before, however I will use Holiday Extras again!"

    Mr Milton, 27 Sep 2010

    Europa
    5 out of 5

  • "Holiday extras are great however this time I upgraded to the No.1 lounge at Gatwick airport instead of Servisair and the lounge was dreadful. I definitely would not recommend or return."
    Mrs Borrett, 25 Sep 2010

    Europa
    5 out of 5

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