• 88% of customers who left a review for the Renaissance would book again
• 231 customers have given an average rating of 4 out of 5

• Renaissance EXTREMELY HELPFUL IN EVERY WAY

  Mr Ball 09 Jan, 2012 5 out of 5

• Renaissance Hotel excellent, staff helpful and pleasant,inclusive taxi service to airport worked perfectly.

  Mrs Peterson 12 Dec, 2011 5 out of 5

• Renaissance YES

  Mr Chapman 25 Nov, 2011 5 out of 5

• Renaissance They were great staff good hotel really good only little niggle food in hotel needed to be a little hotter

  Mrs Dove 17 Nov, 2011 5 out of 5

• Renaissance excellent service, quick check in both times at hotel and secure parking at the hotel for the 2 weeks i was away

  Mr Caldwell 14 Nov, 2011 5 out of 5

• Renaissance every thing was great only little moan evening meal in hotel really good choice bur needed to be hotter

  Mrs Dove 08 Nov, 2011 4 out of 5

• Renaissance Very good all round

  Mr Partington 22 Oct, 2011 4 out of 5

• Renaissance Hotel was very busy and I had to wait for a room to be cleaned on arival

  Dr Bradley 16 Oct, 2011 5 out of 5

• Renaissance Yes, everything was as expected, the facilities were great and the staff extremely efficient, thank you

  Mr Jarvis 26 Sep, 2011 5 out of 5

• Renaissance Rennaisance Hotel was fine, although we paid extra at the hotel for an Executive upgrade, which was not much different from the other rooms. The staff were very helpful and we really appreciated the early morning taxi, which was included with the rate.

  Mrs Sydenham 24 Sep, 2011 4 out of 5

• Renaissance Facilities as escribed Staff were very helpful and 'taxi' add on worked exactly as promised.

  Mr Elliot 19 Sep, 2011 5 out of 5

• Renaissance Yes, it was all good. It was a bonus to have a free taxi to out Terminal at Heathrow.

  Mrs Carless 17 Sep, 2011 4 out of 5

• Renaissance very helpful

  Mrs Everitt 16 Sep, 2011 3 out of 5

• Renaissance staff helpful, facilities fine. some confusion over taxis

  Mr Chapman 09 Sep, 2011 4 out of 5

• Renaissance Yes, All satisfactory

  Mr Ainley 06 Sep, 2011 4 out of 5

• Renaissance Everything was as described. We feel that we can trust Holiday Extras to deliver what they promise and won't hesitate to use you again.

  Mr Osmond 09 Aug, 2011 5 out of 5

• Renaissance Excellent fast service.

  Mrs Bayly 02 Aug, 2011 5 out of 5

• Renaissance Everything was fine and we appreciated the taxi transfer to the airport which was included in the hotel deal.

  Mrs Kaufman 10 Jul, 2011 5 out of 5

• Renaissance IT ALL WENT TO PLAN NO COMPLAINTS

  Mr Crees 06 Jul, 2011 5 out of 5

• Renaissance very friendly receptionist. no problems. first rate service

  Mr Thomas 11 May, 2011 5 out of 5

• Renaissance no problems. all excellent. first rate service.

  Mr Thomas 10 May, 2011 5 out of 5

• Renaissance Yes fantastic

  Mrs Linsell 30 Mar, 2011 5 out of 5

• Renaissance everyone was helpful during our stay.

  Mr Marsh 21 Mar, 2011 4 out of 5

• Renaissance As always the service given to me was 1st Class and good job completed by Holiday extras

  Mr James 14 Mar, 2011 5 out of 5

• Renaissance Everything was perfect

  Mrs Hirschfield 21 Feb, 2011 5 out of 5

• Renaissance very good

  Dr Harrison 08 Feb, 2011 5 out of 5

• Renaissance Everything as described, would book hotel again

  Mrs Spence 08 Nov, 2010 5 out of 5

• Renaissance Only criticism was the 30 minute queue to register

  Mr Pickard 29 Oct, 2010 4 out of 5

• Renaissance Very satisfied with hotel (Heathrow Renaissance) plus up to 15 days parking deal.

  Mrs Hammer 03 Oct, 2010 5 out of 5

• Renaissance suited purpose well but evening meal a disappointment we had buffet with poor choices

  Mrs Gray 01 Oct, 2010 5 out of 5

• Renaissance Perfect accommodation, everything that we needed to make the holiday what it was, GREAT!

  Mr Grattan 14 Sep, 2010 5 out of 5

• Renaissance We have used your services for several years and the service has always been of the highest standard and will continue to use your company as and when we require

  Mr Roden-Davies 03 May, 2010 5 out of 5

• Renaissance Excellent hotel & superb value for money deal. should avoid the buffet.

  Mr Armitage 12 Apr, 2010 5 out of 5

• Renaissance The parking spaces were very small. Hotel was nice, great location. Staff were pleasant, good facilities.

  Mr Matthews 03 Nov, 2009 4 out of 5

• Renaissance Excellent value - hotel lovely - my little boy loved seeing the planes land at Heathrow. So easy on return - car safe and sound. Thanks

  Mrs Collyer 12 Oct, 2009 5 out of 5

• Renaissance Hotel and car parking perfectly ok - just as you would expect from Holiday Extras. The Hotel Hoppa to airport was poor

  Mr Palin 04 Oct, 2009 4 out of 5

• Renaissance Hotel was a bit run down and noisy, however the parking was good. Bus Service to terminal 5 was late - another service needs to be put on - 2 an hour is not enough.

  Mr Jones 03 Oct, 2009 4 out of 5

• Renaissance The only problem at the Renaissance was there were very few parking spaces available,..........................
  There was a problem with finding a parking space at the Renaissance and of the few available they were all extremely tight, but everything else was very good.

  Mrs Berridge 23 Sep, 2009 5 out of 5

• Renaissance We had booked a double, but to get a non smoking room had to have a twin as it had not been noted.

  Mrs Horsley 22 Sep, 2009 5 out of 5

• Renaissance Your part was fine. Booking handled well and enough info given. Hotel rather disappointing. Paid for an upgrade. Room was still not very big. The evening buffet, recommended by the waiter otherwise it was £18.50 for sausage and mash from the menu, was inedible - quite the worst food I've ever been offered. Breakfast, included in our upgrade, offered unpleasant pastries and yogurt, though the sausages were not bad. Holiday Extras gets the 7, the hotel alone would get a 3.

  Mrs Mansour 22 Sep, 2009 4 out of 5

• Renaissance We booked our overnight stay and parking for 13 nights at Heathrow. The hotel was excellent, large room, very clean, and the staff could not have been more helpful. My only regret was that I could not have spent more time in the room. We had a very early Flight (Check in 4am) so had to be out by 3.45am

  Mr Reid 02 Sep, 2009 5 out of 5

• Renaissance Suggestion to use a Taxi rather than the Hoppa between hotel and terminals 1,2,3 would have been both quicker and cheaper!

  Mrs Tooley 29 Aug, 2009 5 out of 5

• Renaissance Straightforward website made booking simple and easy to manage. Staff courteous and helpful, providing useful information and offered practical advice.

  Mr Mahony 23 Aug, 2009 5 out of 5

• Renaissance Excellent start to our holiday, felt relaxed and ready for our flight instead of stressed and worn out following a long drive to the airport. No worries about secure parking and at a very reasonable cost.

  Mr Thornton 30 Jul, 2009 5 out of 5

• Renaissance Everything went smoothly, facilities were as described and staff were very helpful. Thank you so much, and we would definitely book with Holiday Extras again!

  Mrs Hiscox 08 Jul, 2009 5 out of 5

• Renaissance I have always used Holiday Extras for booking airport hotels with parking or just airport parking and have found them to be extremely good. They always seem to find the cheapest places to stay and occasionally send special offers which result in even more savings. I would recommend them to all my friends and relatives.

  Mr Whilde 07 Jul, 2009 4 out of 5

• Renaissance Good value, with optional extras giving excellent flexibility. Will use you and this hotel next time we fly from Heathrow

  Mr Catton 29 Jun, 2009 5 out of 5

• Renaissance the hotel was very good it was the second time we had stayed there before going on holiday. Its very near the airport, rooms very good and clean, staff helpful. the only down side was the bar prices!! £15 for 2 glasses of wine!

  Mr Unwin 24 Jun, 2009 4 out of 5

• Renaissance We found everything to be to our complete satisfaction,from the initial booking through to the Hotel accommodation,parking and transfer arrangements.

  Mr Higgs 22 Jun, 2009 5 out of 5

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