Sophie Butler's latest article in the Telegraph [12th November 2007] warns readers about the pitfalls of parking with dodgy valet parking operators and says that valet parking has a tendency to leave you out of pocket. There has been quite a bit of publicity this year, warning holiday travellers against rogue traders who are selling airport parking on-line. The Trading Standards Institute (TSI) reported a sharp rise in complaints last summer rom holidaymakers who used alternative services in a bid to avoid the costs of airport parking.
It is distressing to discover that traveller's holiday fun has been jeopardised because of these unscrupulous traders.
At Holiday Extras we have a busy commercial department who work full time on maintaining our portfolio of excellent car parks and forging great deals with them, that we then pass on to you. You can't do better than to book your airport parking with Holiday Extras - we are a trusted, tried and tested airport parking player!
Here are a few tips to avoid getting caught out by airport parking swindlers:
- When you visit a website that you haven't booked with before always check out a bit about the company - a reputable company will have an About Us page or pages and they will clearly show their contact details - telephone numbers and addresses.
- If a website doesn't have a secured on line payment system in place - avoid booking anything with them. You know that you are in a secure place on the web when the prefix on the address line once you start
to book changes to https:// for example Holiday Extras Address looks like this when you are in the secure booking area - - There are several reputable companies that are members of IAPRA - Independent Airport Park and Ride Association - among them are APH, BCP and Airparks - For other dependable trading names visit our affiliates pages.
Holiday Extras
Established: 1983Price Guarantee: If you find the same Airport hotel, airport parking or airport lounge product for less within 7 days of booking, tell us and we'll match the price or refund the difference.
Airport Hotel and Airport Parking Bookings per year: 1.6m bookings
Travel Insurance Policies Issued per year: 500k
Holiday Extras is a successful and innovative company brand that has been established since 1983 - The company offers airport parking at 25 UK airports and continues to expand and grow to accommodate the changing needs of holiday makers travelling abroad and in the UK domestic market.
Our Customer Relations department have recently completed an in house survey. The Survey looked at the number of complaints in relation to the number of airport hotel and airport parking bookings. Customer satisfaction may not be guaranteed but it certainly comes in at nearly 100%! We are pleased with the results with customer satisfaction running at 99.835%... we will still strive to achieve that extra 0.165% efficiency.
Holiday Extras is committed to providing the best possible service for you. We are constantly updating and sourcing new suppliers, listening to our customers in order to supply the services that you need.
In 2000 the website www.holidayextras.co.uk was launched and so with it was the sales to direct customers. The company's website is now responsible for nearly 90% of bookings.
Holiday Extras new marketplaces..
Holiday Extras now operate in a wider and more diverse marketplace, with offices in Germany and other product areas including Theme Park Breaks and Theatre Breaks. From the simplicity of the early beginnings the company continues to expand into areas of demand for the leisure traveller.
The aim of the company from the outset, as it is now, was to offer the Best. The success of the company has been built through forging strong relationships with agents and suppliers with continual investment in people and new products. The team of workers at Holiday Extras are among the top one hundred in the UK most satisfied with their jobs, their prospects and their management; See Our Awards - THE SUNDAY TIMES TOP 100 COMPANIES TO WORK FOR.
Holiday Extras is now housed in a purpose designed building at Newingreen, between Hythe and Ashford in Kent UK. We value the loyalty of our customers and will continue to search out improvements in order to make the experience of travel to and from UK airports as easy going as can be.
Holiday Extras continues to offer Best Choice, Best Price, Best Service and is the UK Market Leader.
Published By:
Helen GillilanBack
