Best airports and airlines named
London City airport the best in the UK[February 13th 2009]
Seasoned travellers have named London City airport the best in the UK in the Wanderlust 2009 Travel Awards.
“We are delighted to have retained our crown as Top UK Airport for the fourth year in a row. The team at London City Airport is dedicated to providing the best possible passenger experience and Wanderlust readers have demonstrated their commitment to the airport by voting for us,” said London City airport PR manager, Rupa Haria, on collecting the award.
London City airport had a satisfaction rating of 87.27% from Wanderlust readers, followed by Inverness airport with 83.53% and Southampton airport with 81.71%. Also in the list of the top 10 airports in the UK were Newcastle, Edinburgh, Belfast City, Birmingham, Bristol, Aberdeen and East Midlands.
The largest airport in the UK, Heathrow, was back in 20th position with a satisfaction rating of 64.77%. Wanderlust describes this as “surprisingly high, given 2008’s T5 traumas”.
No UK airports featured in the top 10 worldwide airports. Singapore Changi airport won yet again, with a fantastic customer satisfaction rating of 94.18%, followed by Paro airport in Bhutan with 91.43% and Hong Kong International airport with 91.3%.
Next highest rated worldwide airports were Denver, Kuala Lumpur, Bergen, Vancouver, Zurich, Amsterdam Schiphol, and Copenhagen, all of which scored comfortably in excess of 80%.
No UK airlines were voted among the top 10 worldwide airlines either. Singapore Airlines won again, with a satisfaction rating of 93.78%, closely followed by Etihad Airways with 92.63%. Other top 10 airlines included Qatar Airways, Cathay Pacific, Jet Airways, Emirates, and Swiss International Air Lines.
But UK based airlines fared better in the top 10 low cost airlines. Air Berlin won for the second year in a row with a score of 85%, followed by Air Asia and Virgin Blue. UK airlines in the top 10 were bmi, Jet2.com, Flybe, easyJet and bmibaby. Ryanair was only placed in 19th position.
Nearly 3,000 travellers voted in the annual awards. Between them Wanderlust readers have visited more than 170 countries and 631 cities in the last year.
Written by: Nick Purdom
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