• 80% of customers who left a review for the Luton Ibis would book again
• 99 customers have given an average rating of 4 out of 5

• Luton Ibis The facilities were first class and the staff were exceltent

  Mr Chapman 15 May, 2012 5 out of 5

• Luton Ibis Automated parking facility totally hassle free.

  Mr Griffiths 03 Apr, 2012 4 out of 5

• Luton Ibis excellent.

  Mr Hyde 27 Jan, 2012 5 out of 5

• Luton Ibis Unfortunately the car park does not drop you outside the hotel but 100 yards up the hill - not too good if it is pouring with rain.

  Mrs White 15 Jan, 2012 4 out of 5

• Luton Ibis All went smoothly, hotel very comfortable. Airparks bus does not stop at Ibis Hotel

  Mrs Morley 14 Jan, 2012 5 out of 5

• Luton Ibis Ibis Hotel at Luton was excellent value for money. Clean spacious & comfortable with very pleasant staff. We would certainly book again & recommend to family & friends.

  Mrs Presley 10 Jan, 2012 5 out of 5

• Luton Ibis On the whole yes but the room was a little 'tired' although the staff were very helpful and friendly

  Mrs White 10 Jan, 2012 4 out of 5

• Luton Ibis I was very impressed with the service, it was the first time I've used you and I would recommend you to my friends and family. Everything went to plan, was smooth and easy to follow and made the start & end of our holiday a pleasure.

  Ms Dennis 08 Jan, 2012 5 out of 5

• Luton Ibis Good value

  Mr Carden 26 Dec, 2011 5 out of 5

• Luton Ibis very efficient off airport car parking facilities, hotel within walking distance of airport

  Ms Franke 23 Dec, 2011 5 out of 5

• Luton Ibis Bus stop from hotel to terminal is a little way from hotel ,uphill and not good in the rain.
  Airparks had problems because bar codes for keys and exit barrier did not work.

  Mr Jeynes 17 Dec, 2011 4 out of 5

• Luton Ibis staff very helpful ,only problem did not realise needed bar code on key fob to exit car park so held up a few cars before we sorted this out.

  Mr Williams 09 Dec, 2011 5 out of 5

• Luton Ibis Perfect

  Mr Clark 02 Dec, 2011 5 out of 5

• Luton Ibis absolutely great holiday everything was perfect will be booking again soon

  Mrs Resoda 18 Nov, 2011 5 out of 5

• Luton Ibis Poor breakfast - food overcooked

  Mr Selwyn 15 Nov, 2011 5 out of 5

• Luton Ibis With just one visit to your website our parking and hotel at Luton Airport were sorted for a great price. The instructions you provided were clear, we particularly liked the advice about not using sat nav to find the car park. We'd never used Luton airport before and you helped make it really stress feee. Perhaps the only "build" would be to provide a bit more detail about the hotel shuttle buses and the fact that it is possible to walk to the terminal from Ibis and Express by Holiday Inn.

  Mr Griffin 02 Nov, 2011 5 out of 5

• Luton Ibis Easy to use car parking meant wesailed through the pick up procedure and were on our way homevery quickly

  Mr Clarey 27 Oct, 2011 5 out of 5

• Luton Ibis no problems at all

  Mr Williamson 30 Sep, 2011 5 out of 5

• Luton Ibis The only comment I would make is that the number I was given to ring when we had picked up our cases just rang off the hook. Luckily I had the 0800 number in my mobile, so I called it and it was straightforward from then on.

  Mrs Randall 28 Sep, 2011 4 out of 5

• Luton Ibis facilities and staff fine, all that could have been better was an all night courtesy bus from airport!

  Mr Box 26 Sep, 2011 4 out of 5

• Luton Ibis Great service and will use again

  Mr Sievewright 02 Jun, 2011 5 out of 5

• Luton Ibis I like Holiday Extras, have been using them for years and will continue to do so.

  Miss Williams 19 May, 2011 4 out of 5

• Luton Ibis Very helpful staff no problems to report all went smoothly competitive prices. Will use again

  Mr Pitts 12 May, 2011 4 out of 5

• Luton Ibis Yes everything was good

  Mr Kime 11 May, 2011 5 out of 5

• Luton Ibis On our return we had to wait in a queue for a long time before we were able to receive our car keys at Air Parks. The queue extended outside the office. Fortunately it was not raining! Otherwise the service was very good.

  Mr Bellringer 03 May, 2011 3 out of 5

• Luton Ibis Car Parking was very good. Dropped off near hotel and we had a short walk to entrance. Not normally a problem but not very fit at the moment so found it hard. Next morning we had to walk to the airport which starts off from the hotel a bit of a hill and for the same reason found it very hard work and tiring at five in the morning. Hotel facilities were ok.

  Mrs Smith 03 May, 2011 5 out of 5

• Luton Ibis Nice clean room and great value. transfers and parking ran smoothly. No qualms booking this again.

  Mr Curry 02 May, 2011 5 out of 5

• Luton Ibis The return from the airport could have been smoother. Buses leaving full abd customers left waiting for next bus. This could have been remedied by using multiple buses

  Mr Hanson 01 May, 2011 4 out of 5

• Luton Ibis Everything went extremely smoothly. The car park is only a short journey away and the shuttle buses were frequent. All the staff were polite and helpful.

  Mrs Randall 21 Apr, 2011 5 out of 5

• Luton Ibis Really efficient service

  Mr Haywood 13 Apr, 2011 4 out of 5

• Luton Ibis hotel ibis (luton) was good, booking went a bit wrong but was sorted out eventually,everything else was fine.

  Mr Swanston 07 Apr, 2011 3 out of 5

• Luton Ibis The parking was too far from the Hotel.The room too basic compared to others we have used.The shuttle stop was not far but uphill and not manageable with luggage.

  Mr Hibberd 25 Mar, 2011 3 out of 5

• Luton Ibis Just one moan coach dropped us a long walk from Hotel and my partner is disabled and really struggled,other wise no other complaints,you need to notify airparks drop off point for Ibis is a long walk because of roads and steep banks
  

  Mr Carter 18 Feb, 2011 5 out of 5

• Luton Ibis Facilities were quite good, although a little tired. All in all quite acceptable for an overnight stay.

  Mrs Maybrey 06 Jan, 2011 4 out of 5

• Luton Ibis Facilities were quite good, although a little tired. All in all quite acceptable for an overnight stay.

  Mrs Maybrey 06 Jan, 2011 4 out of 5

• Luton Ibis Reservation staff very helpful - hotel booking great - no problems - transfer from hotel is based further up the road so taxi is recommended

  Mrs Williams 30 Dec, 2010 5 out of 5

• Luton Ibis Very friendly service and efficient except for being told car would be collected at Ibis and taken to car parks on arrival. I had booked a valet clean so thought this quite normal. Instead arrived very late at Ibis and then had to drive to car park.

  Mrs Evans 06 Dec, 2010 4 out of 5

• Luton Ibis Always pleased with the service

  Mrs Pegg 26 Sep, 2010 5 out of 5

• Luton Ibis Hotel comfortable for the night with wheelchair access as requested. coach to and fro to offsite car park the same. everyone very helpful, costs very reasonable.

  Mr Fidoe 02 Sep, 2010 5 out of 5

• Luton Ibis Everything went smoothly. Staff at the Hotel Ibis were efficient and helpful; accommodation adequate for one night's stay. Airpark carpark a bit rough, but car was Ok when we got back!

  Mrs Downe 02 Sep, 2010 4 out of 5

• Luton Ibis All worked perfectly and as advertised.

  Mr Johnson 11 Aug, 2010 4 out of 5

• Luton Ibis Everything went as expected with no nasty surprises

  Mr Johnson 05 Jul, 2010 5 out of 5

• Luton Ibis Idris hotel very good.
  Airparks as usual good.

  Mrs Brown 23 Jun, 2010 5 out of 5

• Luton Ibis Everything went smoothly. Would have rated the service higher if transfer from Hotel to Airport was made more convenient.

  Mr Irvine 20 Jun, 2010 4 out of 5

• Luton Ibis Everything went very smoothly and all the staff were very helpful and friendly

  Mr Donocik 07 Jun, 2010 5 out of 5

• Luton Ibis On this occasion the experience was very poor - the carpark booked with the hotel was poorly positioned as although reasonably close, its location and local traffic made the transfer very long. The priority lane at Luton was also a bad experience.

  Miss Parker 22 May, 2010 1 out of 5

• Luton Ibis Yes everything went as planned

  Mr Gibbons 18 May, 2010 3 out of 5

• Luton Ibis We arrived back to UK last night 4 days late due to the Icelandic volcano to no extra charges at Airparks. You can't get better than that.

  Mrs Cross 27 Apr, 2010 5 out of 5

• Luton Ibis It would have been helpful if the bus could have dropped us at the hotel as the weather was bad. Had to get a taxi on morning of flight as transfer service started later than our flight

  Miss Hytch 04 Apr, 2010 5 out of 5

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