The HolidayExtras.com Gatwick airport hotels FAQs page aims to answer the most common queries you ask us about our airport hotels. Many of the answers you will see in our FAQs apply to all of our hotels, so take a look through and see if your question has been answered.
Can you tell me the name of the Undercover Hotel?
Because we are bringing you these exclusive hotel deals, we cannot reveal the name of them until after your booking process is complete. You can be assured that they will be one of our 3 or 4-star options and that you will save money compared with the price normally charged on our website.
How can I request an early hotel check-in?
All you need to do is call us free on 0800 093 5478 or drop us an email at [email protected] and we will do all we can to assist you.
Can I ask for a smoking room?
Unfortunately we can't guarantee a smoking room will be available as some of our hotels don't offer them. If your hotel does, you are more than welcome to request it.
How do I request a cot in my room?
Simply call us on 0800 093 5478 or drop us an email requesting a cot in your room. The majority of the hotels we offer have free cots meaning you won't have to bring your own with you.
These FAQs apply to all our hotels and not just those at Gatwick. If you would like information on specific Gatwick hotels, click the more info link when you perform a search on the HolidayExtras.com website.