If you have booked direct with Thomas Cook please follow the claims advice here.

If you have booked direct with Holiday Extras or one of our partners, and your booking with us starts in more than 10 days please fill out this form and we will be in contact.

If you have booked direct with Holiday Extras or one of our partners, and your booking with us starts in less than 10 days please give our contact centre a call and they will assist you with your enquiry.