Stansted Escape Lounge reviews

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  • 86% of customers who left a review for Stansted Airport Lounges would book again
  • 1331 customers have given an average rating of 4 out of 5
  • Escape Lounge Yes the staff was helpful in the lounge.The food was limited and in short supply .The chairs we was shown to was dirty food stained not a pleasant experience at all.We would not recommend this lounge at Stansted Airport .

    Frau Benser 02 Aug, 2019 2 out of 5

  • Escape Lounge Yes the staff was helpful in the lounge.The food was limited and in short supply .The chairs we was shown to was dirty food stained not a pleasant experience at all.We would not recommend this lounge at Stansted Airport .

    Frau Benser 01 Aug, 2019 1 out of 5

  • Escape Lounge I have used the lounge several times and the quality and choice of food and drink is reducing.

    Herr Wieczorek 31 Jul, 2019 3 out of 5

  • Escape Lounge We arrived 90 minutes after our booked time due to a long delay at TUI check in . Eventually a table was provided for us. We found the lounge cramped and overcrowded. The quality & presentation of the hot food was not as good as other lounges . The drinks we had were acceptable.

    Mrs Woolston 24 Jul, 2019 2 out of 5

  • Escape Lounge Not the most comfortable seating ie small round table and chair , not good for the back
    Staff were great
    Check in was easy and quick

    Herr Kim 21 Jul, 2019 5 out of 5

  • Escape Lounge Yes staff good facility ok food nice

    Herr Rambaldelli 19 Jul, 2019 5 out of 5

  • Escape Lounge The staff were welcoming and friendly.
    A table had been reserved for us, the food and drinks were very good, the only downside was that, the only toilets available where for disabled guests, everyone else had to go back to the concourse.

    Mr Hodgson 13 Jul, 2019 5 out of 5

  • Escape Lounge We travelled to Cyprus on the 19th June for us it’s the start of our holiday. So relaxing just sitting waiting for our gate to be announced. Food and drink aplenty.

    Frau Jarosch 04 Jul, 2019 5 out of 5

  • Escape Lounge Love the lounge. Did it as extra treat last time now wouldn’t do it any other way!!

    Frau Lachcinski 30 Jun, 2019 5 out of 5

  • Escape Lounge Everything was good helped me relax before my flight as I'm a nervous flyer.

    Mr Schackert 30 Jun, 2019 5 out of 5

  • Escape Lounge NO COMPLAINTS

    Herr Richter 29 Jun, 2019 4 out of 5

  • Escape Lounge The lounge at Stanstead was great. On arrival the staff greeted us with a smile and showed us to our reserved table. Drinks and food were great.

    Herr Bombeeck 13 Jun, 2019 5 out of 5

  • Escape Lounge The long stay parking and fast track security were great. The only disappointment was the airport lounge at Stansted and won't be using them again.

    Herr Bollinetti Gemm 10 Jun, 2019 5 out of 5

  • Escape Lounge No problems. Everything ran smoothly

    Ms Schneider 08 Jun, 2019 5 out of 5

  • Escape Lounge The lounge was comfortable and we were greeted and seated promptly .
    We had a 6pm flight and food and drink served was adequate and plentiful .
    Charging point for phone and I pad was great for teenage daughter .
    Only downside was that the lounge can be used for three hours before flight , however luggage check in desk did not open until two hours before then had thirty minutes in queue which left us only one hour in the lounge before the gates opened ..was all a bit of a rush .
    Would do this again but probably only when going with carry on luggage

    Mrs Smith 06 Jun, 2019 4 out of 5

  • Escape Lounge Was a bit chaotic on arrival but the staff were friendly and helpful, they soon sorted us out.

    Mr Pollock 05 Jun, 2019 4 out of 5

  • Escape Lounge Even though I had packed my lounge pass in my hold luggage, the staff allowed me entry. Best to book as there were lots of walkins. Lounge was full and quite noisy.

    Herr Wiens 26 May, 2019 4 out of 5

  • Escape Lounge You were unable to sit where you wish, I suffer with bad back and wide spread pain. The booking process did not say that you had to reserve or (was unavailable to non elite customers) book the sofas and more comfortable chairs. The food and drink was rather limited and the toilets were away from the main area. We have used other lounges and they were far superior and worth the money. There were also no entertainment, books, etc for younger children this would be a big benefit.

    Herr Felber 26 May, 2019 2 out of 5

  • Escape Lounge Very small table to eat at ( just a small coffee table) not very good when eating a pasta dish.
    Very cramped in.

    Herr Mueller 22 May, 2019 3 out of 5

  • Escape Lounge probably the worst exec lounge I've ever been in. Limited choice, had to ask for drinks, no toilets within the lounge so had to take everything with me.

    Frau Momm 16 May, 2019 5 out of 5

  • Escape Lounge Booked lounge at STANSTED for a 13.30 arrival.
    Clean and staff were available.
    However, the choice of hot food was spag. with sauce or nothing.
    The cheese board was not replenished in the time I was there.
    Fruit and drinks OK. VERY disappointing given experiences at other airports.

    Herr Walter 15 May, 2019 3 out of 5

  • Escape Lounge Breakfast offering disappointing

    Herr St? 08 May, 2019 3 out of 5

  • Escape Lounge We had a super holiday - the resort was great - the restaurants were really good - the resort was very clean and the staff were superb!!

    Herr Trauboth 01 May, 2019 5 out of 5

  • Escape Lounge Excellent place for relaxation before flight, food and drinks adequate

    Frau Theen 15 Apr, 2019 5 out of 5