East Midlands Shuttle Economy 1 reviews

Book East Midlands Parking

  • Don't know your flight number? (Help me find my flight)

Help & support

Our Kent-based support team are friendly, knowledgeable and ready to help with a new or existing booking.

Exclusive email offers

Sign up for special offers direct to your inbox

Sign up now

We treat your privacy very seriously!

Rooms were dated but that’s doesn’t mean anything as it was immaculate cleaned every day and you get new towels every other day!

Miss Lane, 19 Jul 2018

JetParks 1
4 out of 5

Exactly as described good transfer service and even though the machine couldn't read our number plate on exit the gentleman at the control was extremely polite and helpful

Mr Turner, 16 Jul 2018

JetParks 1
5 out of 5

We found the car park with very little fuss, and transfer from the car park to the airport was a quick one. On our return journey it was exactly the same.

Mr Freeman, 15 Jul 2018

JetParks 1
5 out of 5

No hassle with parking and shuttle bus straight to the airport. Exactly what we wanted.

Miss Mcnaught, 13 Jul 2018

JetParks 1
4 out of 5

I had cause to alter my booking online and happily paid the extra amount to do so. However upon my return home I was unable to leave the car park as the alteration had not been passed on to the correct department despite having a copy of my booking with me. I was instructed to pay £60 and sort it out later or park back up and return to the terminal to sort it out with air parks. I was neither willing to pay nor to spend over one hour returning and told the operator as such. He did not seem willing to help insisting that it was my choice. I maintained my stance and eventually the operator found the booking ...Had I not stood my ground it would have been a disastrous end to my holiday. I think there is a training need highlighted here as common sense was not allowed to prevail. I do not believe this would be the first time this has happened and should not be the responsibility of the customer to put it right.

Mr Laming, 13 Jul 2018

JetParks 1
2 out of 5

Jetparks quite a bit further than long stay but didn’t have to wait long for bus.

Mrs Thrumble, 11 Jul 2018

JetParks 1
4 out of 5

Advertise 10 minute transfer. You don't advertise that buses only run every half hour at 06:00 am.
You need to warn people to arrive at least 45 minutes early to use your service.

Mr Massey, 11 Jul 2018

JetParks 1
1 out of 5

No trouble with car park itself number plate recognition worked very well, only real problem we had was a seemingly long wait to get picked up on return journey. Although having said that we had a very hassling return journey altogether so any delay late at night is going to seem very long

Mr Wombwell, 11 Jul 2018

JetParks 1
4 out of 5

Was good except buses were ages and there were a lot of people trying to get on one on the return journey. Maybe have more than one driver at busy periods. Seats were blocked by people’s cases. It was better when cases were put in one area. No issues otherwise.

Miss Wilford, 09 Jul 2018

JetParks 1
5 out of 5

So easy to find you. Didn't have to wait long for the bus. Driver was pleasant. Thank you.

Mrs Allen, 08 Jul 2018

JetParks 1
5 out of 5

Easy to get there and ample parking spaces

Mrs Grice, 08 Jul 2018

JetParks 1
5 out of 5

all went perfect.no problems .as described.used the service before will use again

Mr Shenton, 09 Jul 2018

JetParks 1
5 out of 5

Everything went well.. barriers all worked and buses ran smoothly..... Good experience

Mr Behenna, 07 Jul 2018

JetParks 1
5 out of 5

Very easy to find and locate the car park and with ease. Will definitely be using this service again.

Miss Ross, 06 Jul 2018

JetParks 1
5 out of 5

We booked 2 weeks parking for 2 cars at East Midlands Airport parking at Jet Parks 1. Easy to find (Jet Park 2 is right next door) and quick efficient transfer to the airport. No problems exiting - just drove up to the barrier, it lifted and we were on our way.

Mr Aldred, 05 Jul 2018

JetParks 1
5 out of 5

Good pick up and drop off, only a short wait for a shuttle bus.

Mr Blower, 05 Jul 2018

JetParks 1
4 out of 5

Everything was as advertised good regular bus service courteous drivers. The thing I really liked is that you get in your car and go queuing for keys etc which was a godsend as it was very busy.

Mr Rudkin, 03 Jul 2018

JetParks 1
5 out of 5

The car park is very roughly surfaced and difficult to move suitcases over. It need to be resurfaced to make an improvement.

Mrs Newman, 03 Jul 2018

JetParks 1
4 out of 5

Did not experience any problems or issues, all went according to plan

Mr Howlett, 28 Jun 2018

JetParks 1
5 out of 5

Very good no problem

Mr Ravenhall, 28 Jun 2018

JetParks 1
5 out of 5

A dusty carpark without tarmac over most of it with very narrow spaces but all went ok

Mr Gebski, 28 Jun 2018

JetParks 1
4 out of 5

Easy to locate, didn't have to wait long for the shuttle bus, would use again.

Miss Wright, 25 Jun 2018

JetParks 1
5 out of 5

Booking was easy. Good value for money. Excellent bus transfers

Mrs Bulpin, 24 Jun 2018

JetParks 1
4 out of 5

Going in fine but leaving just a glitch when I couldn't exit.But staff very helpful and prompt on my way in no time

Mr Watts, 25 Jun 2018

JetParks 1
4 out of 5

The service we received both on arrival and departure from the car parks to and from the terminal was very good and efficient. The only issue I would like to point out was that the bus we travelled in both to and from the terminal had no proper luggage racks. We have used East Midlands airport car parks on many occasions and we cannot remember travelling on a bus with no proper luggage storage facilities. Hopefully, this can be improved.

Mr Thow, 01 Jun 2018

JetParks 1
5 out of 5

Parking good value, easy to use no messing around with cards or leaving car keys, simply drove upto barrier on arrival and departure and the number plate recognition system let us through. The escape lounge was ok, the hot food was a little disappointing to be fair not much choice for the money, might not bother with that again staff weren't very friendly either in the lounge, we purposely used the lounge as our son has asperges and thought it would be quieter for him.

Mr Austin, 30 May 2018

JetParks 1
5 out of 5

We booked the Jetparks 1 car park online, very easily. There were directions and instructions on how to get there and what to do when we got there which were easy to follow. We didn't have to wait long for a bus to arrive. When we arrived back to East Midlands airport there was a bus waiting and a bus driver directing people on to the right bus for the right car park, which was very helpful. And then the announcements as we approached the car parks ensured we got off at the right place. So all in all a very easy process and will definitely use again.

Mrs Walker, 30 May 2018

JetParks 1
5 out of 5

Buses did take a little while to pick us up at the airport especially as it was 12:30 in the morn and a bit chilly. Had a problem getting out but instructions were clear on print out so new to call and was then fine.

Mrs Parry, 29 May 2018

JetParks 1
5 out of 5

Everything went fine.

Mr Stone, 28 May 2018

JetParks 1
5 out of 5

Everything went perfectly

Mr Whitaker, 29 May 2018

JetParks 1
5 out of 5

I receive 3 emails for 1 booking.
Any place where I can see my last bookings on your web page?

Mr Lovero, 27 May 2018

JetParks 1
5 out of 5

Yes . Quick and effeffient service in transfer to airport and carpark on our return.

Mr Wall, 25 May 2018

JetParks 1
5 out of 5

very pleased with the service to and from the airport.

Mrs Tynan, 24 May 2018

JetParks 1
5 out of 5

A little far from the terminal but the bus service was excellent

Mrs Farnell, 24 May 2018

JetParks 1
4 out of 5

It would have helped if the letter from you (and the park itself), had large bold signs, saying Jet Parks, as returning late at night after a long flight, it's easy to get confused about which park bus you nee to get on, as we did.

Mr Langfield, 24 May 2018

JetParks 1
4 out of 5

We've always used holiday extras for our airport parking and will do again and would recommend it to anyone else

Mr Rodgers, 21 May 2018

JetParks 1
5 out of 5

The gate opened on demand and after driving round a bit we found a parking place. The buses into the airport was good both ways and the gate opened on demand to leave. All in all everything was ok.

Mr Youel, 21 May 2018

JetParks 1
4 out of 5

Access to parking area was swift and within 3 minutes the bus to air terminal arrived. On return again a bus arrived within a few minutes and the driver was very welcoming explaining/directing passengers to the right bus for their parking area. I will definately be using this service again.

Mr Boyden, 21 May 2018

JetParks 1
4 out of 5

Straight forward and so easy

Mr Green, 20 May 2018

JetParks 1
5 out of 5

The car park said my agreement expired 13’00 on the 17th I booked from the 10th to the 17th knowing that we didn’t land until midnight I booked a late arrival to over my late arrival wrong

Mr Matthews, 18 May 2018

JetParks 1
1 out of 5

Parking was easy to get to and straight forward to get in and out with number plate recognition.Buses were quick to arrive both ways.The only little thing is that if you have a big car the spaces were very tight to get into and had to drive around for a while to find one that would fit my car.

Miss Ballantyne, 17 May 2018

JetParks 1
5 out of 5

everything fine

Mr Oneill, 17 May 2018

JetParks 1
5 out of 5

Easy to use site.. decent price.. overall an easy experience!

Mr Ranu, 15 May 2018

JetParks 1
5 out of 5

We had no problems gaining admission to Airpark 1 at East Midlands Airport via the number plate recognition system, we found a parking place without any trouble. The transfer bus arrived within minutes, the driver was very pleasant and helpful. The return transfer was just as trouble free. We would have no hesitation in using this service in the future.

Mr Hayes, 15 May 2018

JetParks 1
5 out of 5

On leaving the car park there was a exit sign which was big and visable but did not have any arrows to show which way you should go.

Mrs Osinska, 14 May 2018

JetParks 1
3 out of 5

4adults you only allowed us 2 bags !!!
Cost us another £100
When we ran from abroad you couldn’t have been less interested and unhelpful

Mrs Robinson, 13 May 2018

JetParks 1
5 out of 5

Very easy to book online. Entrance to the car park 1 barrier was easy to find and it recognised my number plate. However a sign was needed the other side, to indicate where to drive, at 4am this was not obvious, as there's another barrier which accesses car park 2, which at that time of the morning I found confusing. Once I found the actual car park, it only took a couple of minutes to find a space. Shuttle bus to the airport arrived quickly. Smooth running of the buses to and from the airport. No damage to my car, during its stay. Exit barrier opened with no problem. Will definitely use again and would recommend to others.

Mrs Bellison, 14 May 2018

JetParks 1
5 out of 5

Plenty space for car

Mr Szachnowski, 12 May 2018

JetParks 1
5 out of 5

We exited the airport straight onto one of your busses and were at our car within 10 minutes 1st class service

Mr Robertshaw, 11 May 2018

JetParks 1
5 out of 5

Top