Everything you need to know about airport transfers
Holiday Extras are the UK's market-leader in travel extras. We secure the best prices, work with only the most trusted holiday transfer suppliers and have award-winning customer service to help you every step of the way.
For an even more seamless booking experience try HEHA! on our mobile app. Simply enter the details of your trip and HEHA! will make intelligent tailored recommendations based on your trip. It will also recommend other hassle-saving products and provide you with travel advice and tips for your destination. You can even add the products to your watch list, so you get notified if the price changes.
What are my options for transfers?
Choose a no-frills shared shuttle or opt for convenience and style and be met at the terminal with a limousine! Whatever your preference, we have it. The main types of transfers we offer are:
Shared shuttle
You'll be met at a designated area, which will be given to you on your booking confirmation. You'll be sharing the transfer with other passengers, so you'll need to wait for everyone to arrive before you set off. There'll be a few other stops on the way, but no more than eight.
This is usually our most budget-friendly option and ideal if you have plenty of time.
Private car
You'll be met at a designated area, which will be given to you on your booking confirmation. It's a private transfer, so you won't have any other stops on the journey except yours.
This is our recommended option to get you from A to B as quickly as possible. You can also upgrade to a private minibus or coach if you're a big group, or to an executive or luxury car, to start your trip off in style.
Private transfers can also be wheelchair adapted - keep a look out for this option when you're booking.
You can find out more on the airport transfers by watching our transfers video below.
When will my pick-up time be confirmed?
If you've booked a private transfer your pick-up time will be on your booking confirmation. If you've booked a shared shuttle your pick-up time will be sent by text 24 hours before you're due to travel. Make sure you give us the correct mobile number when you book.
If you haven't received a text you can check your pick-up time by calling the number on your booking confirmation.It depends on the transfer. When you're searching for airport transfers, look for more info and we'll let you know how much is included.
Can I book a one-way transfer?
Sure! Just select 'not-returning' when you search.
Do transfers include a luggage allowance?
It depends on the transfer. When you're searching for airport transfers, look for more info and we'll let you know how much is included.
Are child seats available?
You'll need to take your own car seat with you if you're travelling with children. Make sure you check the local regulations for child seats before you go.
What if I need to go back and make a change?
You can, with Flextras. Flextras gives you maximum flexibility, so that if your plans have to change, you don't have to worry.
What does Flextras Freedom mean?
We've been working hard to ensure that if you buy your holiday extras from Holiday Extras, you'll be getting the most flexible terms anywhere. The most flexible extras. Anywhere. Bar none.
We understand that after all the surprises of 2020 (and a few at the start of this year too), no-one wants to book a travel product they can't easily cancel. That's why if you book with us, you can be sure that if your plans change, no matter what the reason, it will always be easy and free to cancel your booking with us and rebook for another date.
Free Cancellation
Our smartest choice is our fully flexible Free Cancellation product. You can cancel up to 3 days before your booked arrival time, you'll be issued a voucher for the full value of the booking so you can re-book any holiday extra (from hotel to parking, from car hire to fast track security) when your plans have been rearranged. If you'd like a cash refund, we can organise one for you within 14 days of the voucher being issued.
Saver
Our Saver option is a great choice if you're on a budget. You can still cancel up to 3 days before your booked arrival time and you'll still get a voucher for the full amount. The only difference here, and the reason you'll save some money, is that you can't get a cash refund and the voucher must be used to rebook the same product when you rearrange your trip.