What is End Supplier Failure Cover?
All holiday insurance policies issued by Holiday Extras include End Supplier Failure Cover. But what exactly is End Supplier Failure Cover?
Consumer protection in the UK is mainly limited to package holidays under the Civil Aviation's ATOL scheme. Normally consisting of a flight plus another component booked with the same company, protection does not necessarily extend to independently assembled holidays. Flight only bookings and flights purchased directly from airlines also have no formal protection, while all other elements of a non-packaged holiday are similarly unprotected.
The cover protects travellers against the insolvency of un-bonded end suppliers up to £5,000 per person, and addresses the needs of the complete cross-section of travellers. If failure occurs prior to travel, the holiday insurance will refund the lost ticket money. If failure occurs during the trip, the holiday insurance covers an equivalent return ticket, which often costs much more than the original ticket price.
Most insurers require a certain amount to be paid for a claim to be considered: this is called the policy excess. The excess on Holiday Extras policies range from around £75-£100, with many sections of our cover requiring no excess at all. If you would prefer to avoid paying the excess for all of the sections of cover, we suggest adding the excess waiver to your policy.