Reviews for Blue Circle Meet and Greet Heathrow Airport

Once through baggage we were told the car wouldn't be ready for another 25 mins,which defeats the reason of a meet & greet.

Mr Barnsley, 22 Feb 2016

Blue Circle Meet and Greet
4 out of 5

Car was very muddy on the inside when collected. Both Seat positions changed, radio station changed, air con changed, passenger seat footwell filthy muddy including sills.

Mr Armitage, 22 Feb 2016

Blue Circle Meet and Greet
1 out of 5

Can't compliment the service enough. Will definitely use them again

Mr Mcalpine, 22 Feb 2016

Blue Circle Meet and Greet
5 out of 5

Everything went smoothly and staff were very helpful.

Mr Bashir, 22 Feb 2016

Blue Circle Meet and Greet
5 out of 5

All good

Mr Steggles, 22 Feb 2016

Blue Circle Meet and Greet
5 out of 5

Every thing was fine both ways - very pleasant staff

Mr Jackson, 22 Feb 2016

Blue Circle Meet and Greet
5 out of 5

Waited 30 minutes for my car to be returned, the company knew what Time my flight was arriving and I called as I collected my baggage, but still 30 minutes wait, I mayvas well have saved money and parked off airport.

Mr Herbert, 21 Feb 2016

Blue Circle Meet and Greet
1 out of 5

Some of the staff could be a little more friendly. We had to wait 55 mins for the car to arrive on our return, after being told it would be 20 to 30 mins

Mrs Nahoor, 21 Feb 2016

Blue Circle Meet and Greet
4 out of 5

Cannot fault the service and so much easier then having to take a link to collect your car. Will definitely use this service again

Ms Dillane, 21 Feb 2016

Blue Circle Meet and Greet
5 out of 5

All good

Mrs Coleman, 21 Feb 2016

Blue Circle Meet and Greet
5 out of 5

Staff all ok. Car was collected ok. Only let down was we had to wait over half an hour to get our car back at the collection point.

Mr Walker, 21 Feb 2016

Blue Circle Meet and Greet
3 out of 5

We have wait over 30 mins, meet and greet should not have waiting time

Ms Chan, 20 Feb 2016

Blue Circle Meet and Greet
1 out of 5

Yes everything went well other than the directions which tell you to leave the motorway at the wrong junction.

Mr Harvey, 20 Feb 2016

Blue Circle Meet and Greet
5 out of 5

Yes everything was spot on, thank you

Mr French, 20 Feb 2016

Blue Circle Meet and Greet
5 out of 5

Having the car there on return would have been helpful.

Mr Emerson, 20 Feb 2016

Blue Circle Meet and Greet
3 out of 5

We arrived back at heathrow terminal 3 on 17th feb after a 11 1/2 hour flight and after collecting luggage rang Drivefly as instructed at 7 30 pm. we were informed there would be a 30 to 40 min delay, but in fact it took 90 mins for our car to be delivered.Considering we paid over £100 we thought the service was very poor and have instructed Drivefly accordingly.

Mr Penkethman, 19 Feb 2016

Blue Circle Meet and Greet
1 out of 5

Complete rubbish, a joke outfit. Wwill never use again. Waited 100 minutes for my car even though I informed them at baggage reclaim.

Mr Curran, 19 Feb 2016

Blue Circle Meet and Greet
1 out of 5

Amaziiiing!!!!

Mrs Shahsavarani, 18 Feb 2016

Blue Circle Meet and Greet
5 out of 5

Collection was great. Collection man already there even though I was early. Delivery of car took over 45 minutes waiting. I telephoned immediately I collected my luggage and expected car to be waiting on my arrival to desk. I waited 45 minutes at desk. They did not know where my car was or who was making delivery. It is a brand new car and when it was delivered all car mat was filthy and mud all up inside of door. I commented to delivery driver who said " file a complaint then " They could not give me exit ticket as no money on their ticket credit card so the guy had to pay for my ticket himself. They told him to wait to issue ticket until they came to deliver new card but he said I was already waiting, by this time for one hour. Generally good concept. Unfortunately by the time I left airport due to drake I was bang in rush hour and it took me 2 X longer to get back home. Needs improvement.

Ms Heath, 18 Feb 2016

Blue Circle Meet and Greet
2 out of 5

Firstly they weren't expecting us and had no paperwork for my booking. It took half an hour to sort it out. On our return I phone at 7.07 to say we were in baggage reclaim and our car finally arrived at 7.54 when I was told 10 mins. Finally the inside of the drivers side was covered with mud and it looked like someone had got in and out several times going by the mud on the doors inside and in the foot well. I was appalled and will never use this company again! I have pictures of the dirt. Our car was cleaned before our holiday.

Mrs Cheke, 18 Feb 2016

Blue Circle Meet and Greet
1 out of 5

Not clear where to go when you get to Heathrow

Mrs Brown, 18 Feb 2016

Blue Circle Meet and Greet
4 out of 5

Moved location at lhr t3 and did not inform me. Also broke my phone holder. Not happy.

Mr Montgomery, 17 Feb 2016

Blue Circle Meet and Greet
1 out of 5

Yes it went well

Ms Mercer, 17 Feb 2016

Blue Circle Meet and Greet
4 out of 5

I felt very well informed all through the process with SMS messages. All instructions were clear and accurate, staff polite and friendly. The only thing Inwould change is thatwere advised to phone when we had collected our baggage and then ended up waiting nearly 15 minutes, it would have been nice to have cut that waiting time down.

Mrs Bucknell, 17 Feb 2016

Blue Circle Meet and Greet
5 out of 5

Very professional and good service with the exception of the emailed drop-off instructions. They were not correct / out of date for T3, which resulted in some confusion for us and a requirement to call the company twice to clarify exactly where to take the car to. Would recommend that Drivefly update their standard confirmation email asap.

Miss Mckay, 17 Feb 2016

Blue Circle Meet and Greet
5 out of 5

All good

Mr Purssey, 16 Feb 2016

Blue Circle Meet and Greet
5 out of 5

Excellent service and efficiency

Mrs Shepperd, 16 Feb 2016

Blue Circle Meet and Greet
5 out of 5

The guys were brilliant and even took the car earlier due to our plans changing

Mr Stockwell, 16 Feb 2016

Blue Circle Meet and Greet
5 out of 5

We would use Drivefly again - but the directions were not as writen for drop-off. Holiday Extras need to change the written instructions you send in the confirmation email. It's better to drop off and collect the car in the car park under cover on level 3 than outside in the rain anyway. The attendants were great and seemed to be running it all smoothly. Good to get a text on arrival back home instead of hunting for the phone number to call. Thanks - it was made easy for us.

Dr Pritchard, 14 Feb 2016

Blue Circle Meet and Greet
5 out of 5

Very good service

Mrs Piper, 12 Feb 2016

Blue Circle Meet and Greet
5 out of 5

All went well.....no problems !

Mr Rowland, 10 Feb 2016

Blue Circle Meet and Greet
5 out of 5

Did what it said on the tin. No problems whatsoever. Knocked Purple Parking into a cocked hat!!

Mr Gregory, 10 Feb 2016

Blue Circle Meet and Greet
5 out of 5

My only concern is that on reading the small print on the car park receipt the operator was pretty much disclaimin no liability for damage to my car however caused whilst it was in their care. Seems to me that if they damage the car it should be their responsibility to repair it. However the car was returned perfectly and the overall operation went perfectly.

Mr Salzedo, 10 Feb 2016

Blue Circle Meet and Greet
5 out of 5

Had a problem when i arrived because the instructions emailed to me said go to the valet parking area but i was then told i had to go in the short stay car park to Level 3.

Mr Norris, 09 Feb 2016

Blue Circle Meet and Greet
4 out of 5

Outbound the car was collected where and when expected. Directions w ere clear and concise. The staff were efficient and helpful. The return was similarly efficient and on telephoning as instructed the car was waiting for us when we met the staff in the relevant car park. I'll definitely use your services again. Next month but from Gatwick this time!

Mr Haines, 07 Feb 2016

Blue Circle Meet and Greet
5 out of 5

The only problem I had was the directions.on the e-mail, which directed me to park outside terminal 3, when in fact it should have said short term car park level 3, this caused a delay while I phoned and got correct directions. Other than that, it was quite easy and seemed cheaper than using the long term car park at Heathrow.

Mr Hunter, 07 Feb 2016

Blue Circle Meet and Greet
4 out of 5

You need to make it clear the location of receiving in cars first time at the earliest opportunity

Miss Muigai, 06 Feb 2016

Blue Circle Meet and Greet
5 out of 5

Yes, very good service. Thank you

Miss Benesova, 05 Feb 2016

Blue Circle Meet and Greet
5 out of 5

Drop off was great, but had to wait 40mins from calling on arrival to having my car returned.

Mr Davies, 05 Feb 2016

Blue Circle Meet and Greet
2 out of 5

Great value for money and an easy hassle free start and end to the holiday

Miss Stafford, 03 Feb 2016

Blue Circle Meet and Greet
5 out of 5

Was an easy transaction. On time with not time waste. Excellent!

Mr Penn, 03 Feb 2016

Blue Circle Meet and Greet
5 out of 5

We were flying from term 3 your directions stated to park in car park 2 level 4. After we had unloaded our bags and approached your representative we were told quite rudely we were in the wrong car park so we reloaded and went to car park 3 after paying the £3.60 parking charge. Otherwise we were happy with the service. Please update your directions so no one else has this issue.

Mr Gill, 31 Jan 2016

Blue Circle Meet and Greet
4 out of 5

Great service, friendly staff. I liked it that when I phoned up on return you recognised my mobile number & knew who I was.. No waiting around, and cheaper than the other companies. Thanks

Miss Williams, 29 Jan 2016

Blue Circle Meet and Greet
5 out of 5

When the customer has emailed to cancel that should be taken as an instruction to cancel at that time and not wait for a further exchange of emails which could cause further charges.

Mr Higgins, 28 Jan 2016

Blue Circle Meet and Greet
5 out of 5

Only improvement needed is better guidance where to meet the drive to collect the car on return. Found it eventually after asking around but could be smoother.

Mr Baxter, 27 Jan 2016

Blue Circle Meet and Greet
5 out of 5

Signage/directions at the airport was not very clear for either end of the journey. If you know the airport well (like your drivers do) then the level of instruction is probably adequate, but I visit Heathrow maybe twice a year, so more specific detail is required.

Mr Cooke, 27 Jan 2016

Blue Circle Meet and Greet
5 out of 5

Absolutely first class service. Highly recommended.

Mr Lea, 26 Jan 2016

Blue Circle Meet and Greet
5 out of 5

Yes

Mr Watkins, 22 Jan 2016

Blue Circle Meet and Greet
5 out of 5

Yes thank you

Mrs Tunnicliffe, 21 Jan 2016

Blue Circle Meet and Greet
5 out of 5

yep all good thanks will use again in march when I go to china. Excellent service.

Mr Ham, 21 Jan 2016

Blue Circle Meet and Greet
5 out of 5