Reviews for Blue Circle Meet and Greet Heathrow Airport

Had to kill time on the streets around Heathrow because we were too early to be met! Very difficult to predict arrival time at Heathrow when travelling distance.

Mr Adamson, 23 Mar 2016

Blue Circle Meet and Greet
5 out of 5

All was v good instructions straight forward

Mr Herd, 23 Mar 2016

Blue Circle Meet and Greet
5 out of 5

The state of my tyres and mud on my carpet (drivers side) would appear that my car spent some time parked in a muddy field. I would like to know where you park the cars and conditions of the car park e.g. Outside, under cover, etc.

Mr Trevillion, 11 Mar 2016

Blue Circle Meet and Greet
4 out of 5

The state of my tyres and mud on my carpet (drivers side) would appear that my car spent some time parked in a muddy field. I would like to know where you park the cars and conditions of the car park e.g. Outside, under cover, etc.

Mr Trevillion, 10 Mar 2016

Blue Circle Meet and Greet
4 out of 5

The experience did not match the details provided in the email confirmation. Although I have no complaints about the service we received.

Miss Loxton, 16 Mar 2016

Blue Circle Meet and Greet
4 out of 5

Nobody told me the meet and greet meeting point had changed because of school holidays we were that late we missed the lounge and we stayed the night before in the radisson hotel

Mr Hutchinson, 13 Mar 2016

Blue Circle Meet and Greet
5 out of 5

all very smooth. Car was there when we got back, and they were there within a few minuted to collect it even though we were there v early

Mr Parker, 10 Mar 2016

Blue Circle Meet and Greet
5 out of 5

Website and call centre both very helpful. Efficient service and the best price around.

Mr Keay, 10 Mar 2016

Blue Circle Meet and Greet
5 out of 5

Very convenient car park to leave and collect car when travelling from Heathrow T2.

Ms Laurance, 08 Mar 2016

Blue Circle Meet and Greet
5 out of 5

Service was as described, timely and very good

Mr Jordan, 08 Mar 2016

Blue Circle Meet and Greet
5 out of 5

Everything was fairly straight forward. Only thing would be for the Person collecting the car and keys etc to be waiting in the open and not sat in his car so you don't know where he is. Had to ask another company where my company rep was waiting.

Mr Burchell, 08 Mar 2016

Blue Circle Meet and Greet
5 out of 5

Delay in getting my car back after I returned from holiday. We were waiting about 30 minutes on level 3 for it to be brought back.

Mr Trevillion, 09 Mar 2016

Blue Circle Meet and Greet
4 out of 5

Not the quickest in my experience but friendly. Car returned rather muddy, inside and out.

Mr Saunders, 08 Mar 2016

Blue Circle Meet and Greet
5 out of 5

We wer very happy, until we got home. 5 hours late and we got charged an extra £15. We won't be using Drivefly again

Mr Muir, 08 Mar 2016

Blue Circle Meet and Greet
2 out of 5

Good service and price - but the car was very dirty externally on return, bird droppings mainly which was disappointing.

Mr Saunders, 07 Mar 2016

Blue Circle Meet and Greet
4 out of 5

While the staff were really helpful the directions both leading up to our departure and on return were a little vague. On the way out it was not clear initially which car park we should drive to and then where our point-of-contract was situated. On return the first phone number went to voicemail the send number was engaged. When we found our point-of-contact their direction to find the vehicle was general and in accurate, leading to us taking around 10 minutes to locate our ar

Mr Palmer, 07 Mar 2016

Blue Circle Meet and Greet
4 out of 5

All good

Mr Curran, 02 Mar 2016

Blue Circle Meet and Greet
5 out of 5

all pretty good but we were sat waiting for the driver who had already arrived & was sat in the car for 10 mins

Mr Round, 03 Mar 2016

Blue Circle Meet and Greet
4 out of 5

Yes, yes and yes.

Mr Guter, 29 Feb 2016

Blue Circle Meet and Greet
5 out of 5

Very good indeed

Mr Mitchell, 02 Mar 2016

Blue Circle Meet and Greet
5 out of 5

Everything was as described. Staff were helpful. Would recommend.

Miss Rogers, 02 Mar 2016

Blue Circle Meet and Greet
5 out of 5

Directions to the parking area given were precise. We were meet upon arrival and car was at airport promptly upon arrival back at Heathrow

Mrs Tyley, 01 Mar 2016

Blue Circle Meet and Greet
5 out of 5

Some one was waiting for us when we arrived and explained everything we had to do on our return.It was basically phone when we had our luggage and someone returned our vehicle within 15 minutes of phoning.

Mr Connett, 02 Mar 2016

Blue Circle Meet and Greet
5 out of 5

All went very smoothly. Polite people looked after us with efficiency and promptness

Mr Lee, 06 Mar 2016

Blue Circle Meet and Greet
5 out of 5

all good - directions to drop off could have been clearer

Mr Franklin, 03 Mar 2016

Blue Circle Meet and Greet
5 out of 5

Great service

Mr Jenkins, 02 Mar 2016

Blue Circle Meet and Greet
5 out of 5

Very disappointed this was not meet and greet as advertised. Had to dry to short stay car park on arrival and when collecting the car. It stated on the internet we were to pull up right outside the terminal to valet parking where the car would be taken from us. Not meet and greet service at all!

Mr Sampson, 06 Mar 2016

Blue Circle Meet and Greet
3 out of 5

Very easy. Thorough and courteous service. Would certainly recommend.

Mrs Peat, 03 Mar 2016

Blue Circle Meet and Greet
5 out of 5

on return, we were out about 5 minutes before they were ready for us. We were told that the car was in row E but not shown at all the best way to get to it, other than that little niggle, all was O.K.

Mr Cole, 03 Mar 2016

Blue Circle Meet and Greet
4 out of 5

A really useful service.

Mr Simpson, 02 Mar 2016

Blue Circle Meet and Greet
4 out of 5

It was difficult to hear the person on the other end of the phone when I phone to say we would be early. Our details were not available at the car park so had to be written out which was very slow. Directions as to where to go changed between booking and the day. It would have been nice to have had an e-mail before the day regarding this.

Mrs Spalton, 01 Mar 2016

Blue Circle Meet and Greet
5 out of 5

yes

Mr Goodrum, 07 Mar 2016

Blue Circle Meet and Greet
5 out of 5

Yes, yes, yes.

Mr Hyde, 07 Mar 2016

Blue Circle Meet and Greet
5 out of 5

Drop off went ok. On picking the car up I was initially given the keys to someone else's car. We had to wait for 20 minutes in the cold for our car. When it arrived it was damaged. The Drivefly staff were evasive and kept wandering off. The inside drivers footwell was very muddy. I have emailed but I'm worried I won't get any compensation for the damage as their ts and cs say they will not pay out on any claims under £750! So they can do up to £750 worth of damage to your car and not have to pay for it. I wish I'd spent more time reading other reviews as it seems many people have had similar problems. If I were you I'd remove them from your app as this reffects badly on your as well.

Mrs Scott, 27 Feb 2016

Blue Circle Meet and Greet
1 out of 5

The directions to drop off could have been clearer but otherwise fine

Mr Cooper, 26 Feb 2016

Blue Circle Meet and Greet
5 out of 5

When I returned the inside of my car was very dirty . I have already reported this . I think it would be a good idea if you created a form ( rather like a car hire form ) that both parties sign on arrival and departure . Eg . Customer arrives with a dent on his front wing . This could be highlighted on the form . Good location . Staff at airport not that great . Not very customer friendly / focused . I have had far better service from Purple Parking. The lady who took my booking was very helpful , very customer friendly In conclusion you have been let down at the point of delivery which is a great shame . So many companies fail at this point

Mr Maxwell, 25 Feb 2016

Blue Circle Meet and Greet
1 out of 5

No not at all. I was not collected at the terminal. The staff member answering the phone had a very strong accent and the willingness to help was non existent.

Mr Lacey, 24 Feb 2016

Blue Circle Meet and Greet
1 out of 5

Excellent

Mr Monk, 24 Feb 2016

Blue Circle Meet and Greet
5 out of 5

Improve directions and have car ready on return

Mr Hart, 24 Feb 2016

Blue Circle Meet and Greet
3 out of 5

It took 45 mins for our car to arrive. I booked meet and great parking as I was traveling on my own with three children. It made my return journey extremely stressful.

Ms Greene, 24 Feb 2016

Blue Circle Meet and Greet
1 out of 5

Holiday Extras should seriously reconsider who they promote through their website.I use your website regularly and trust your judgement,advice and guidence.Unfortunatly on this occasion it was way way off.My vehicle was in Drivefly's care for just a few days,well i wish i hadn't bothered.My car which is new so this makes matters worse,was dropped off no problems but when i collected on my arrival back.Drivefly has lost the keys and put them into the following days arrival box so i had to wait over 45 minutes for my car and 2 phone calls to locate its whereabouts.Then on delivery as i inspected it i found a nice big scratch on the front quarter bumper.I pointed this out immediatley and was told to email the address on the sheet.I have had an offer of repair as a good will gesture(no admittance of liability obviously) but this doesn't meet my needs as i would need to go back to the airport to get it done plus i really don't trust them to ever have one of my cars again.A real cowboy firm and i feel a bit let down by holiday extras that they promote such a firm.If i had read the reviews before using Drivefly i would have never touched them.

Mrs Appleby, 23 Feb 2016

Blue Circle Meet and Greet
1 out of 5

Everything went well, the only slight issue was that the arrival instructions given on our confirmation paperwork were different to the instructions given when we contacted the car park company when we were driving to the airport.

Mr Dale, 24 Feb 2016

Blue Circle Meet and Greet
5 out of 5

time taken to deliver car on return

Mr Sharpe, 23 Feb 2016

Blue Circle Meet and Greet
1 out of 5

All good

Mr Issartel, 22 Feb 2016

Blue Circle Meet and Greet
5 out of 5

Very easy and efficient, all staff helpful. Query re different terminal pick up to one booked originally was sorted quickly. Car delivered quickly on return. Great service, will use again.

Mr Bone, 22 Feb 2016

Blue Circle Meet and Greet
5 out of 5

Everything OK except car's rear view mirror was lying on passengers seat when car collected. Rather careless driver not to put it back in place!

Mr Lord, 22 Feb 2016

Blue Circle Meet and Greet
4 out of 5

Everything went very smoothly. We were able to drop off our car and go for our flight, and on return had only to wait a few minutes for our car to be returned. Definitely a superior experience.

Mr Cook, 22 Feb 2016

Blue Circle Meet and Greet
5 out of 5

Car took long time to return to car park

Mr Valla, 22 Feb 2016

Blue Circle Meet and Greet
4 out of 5

Everything was brilliant. Staff excellent, very convenient. Would definitely choose you every time.

Mr Treharne, 22 Feb 2016

Blue Circle Meet and Greet
5 out of 5

Check-in was easy and convenient. The phone number to call however was texted to me during my journey which is too late. I had to pull over and check my phone. Secondly, on return, the car was not as I had left it. Radio station had been played with, my personal phone charger had been taken out of the glove box and used, muddy shoe marks were left on the door. Staff should not be opening any storage compartments in the car. The dirt marks and other altered settings in the car did not make a very good impression on my return. Overall, the parking service is convenient, but for the reasons stated above, the car parking staff need to take more care when handling customer cars.

Mr Langer, 22 Feb 2016

Blue Circle Meet and Greet
3 out of 5