Stansted Official Meet and Greet reviews

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First time of using the meet and greet car park service at Stansted airport.
Excellent directions to locate the car park from the confirmation of booking and signage as you enter the airport. Greeted by a member of staff at the barrier and directed to the next available row to park. Another member of staff directed us to the meet and greet reception to hand our car key into.
Staff at the reception where equally helpful and ensured we knew how to get to departures, which was directly opposite via a walkway.
On return, We followed the meet and greet signage from the arrivals area and within 5 minutes or so, we were in our car and on our way home.
Definitely will be using this car park service next time we fly from Stansted.
So easy and convevient and a very good price compared to getting a taxi.

Mrs King, 20 Oct 2018

Meet and Greet
5 out of 5

easy to use

Mr Wilson, 20 Oct 2018

Meet and Greet
5 out of 5

Smooth and easy to use meet and greet service.

Mr Damania, 20 Oct 2018

Meet and Greet
5 out of 5

When we arrived we drove into the wrong entrance, the staff were quick to respond guided us to where we should be and were polite and respectful. Reception staff both on arrival and departure were efficiant and courteous .

Mr Banham, 19 Oct 2018

Meet and Greet
5 out of 5

Nice welcome, friendly service

Mr Jacklin, 19 Oct 2018

Meet and Greet
5 out of 5

The meet and greet car park was easy to find, check-in was easy, and access to the terminal was simple. While we were away our car told us by email (yes, really) that its battery was running low. We texted the car park and they charged it for our return. Excellent service from first-rate staff!

Mr Hegarty, 19 Oct 2018

Meet and Greet
5 out of 5

Expected meet and greet to be meet and greet? This was not the case on arrival or on our return from holiday. We was told on arrival at the gate to park our car and report to Reception. On return we was told our car was in Red Ruby car park, just given our keys and left to find it. That is not how I interpret MEET AND GREET

Mr Tisbury, 19 Oct 2018

Meet and Greet
3 out of 5

Thanks for being so helpful, our airline went into administration the night before we were due to travel, I rang you from Cyprus to be told no extra charge. So instead of arriving at we didn’t get back till midnight. Great customer service can’t praise yo high enough.

Mr Heath, 19 Oct 2018

Meet and Greet
5 out of 5

Everything was perfect. Staff very helpful and available and facilities as expectes

Mr Sassi, 17 Oct 2018

Meet and Greet
5 out of 5

Everything went perfectly smoothly. Dropping off the car and picking it up took only moments so it all worked very well

Mr Hemingway, 17 Oct 2018

Meet and Greet
5 out of 5

All worked just fine. Decent value and no hassle.

Mr Lambert, 17 Oct 2018

Meet and Greet
5 out of 5

Very good service.

Mr Jude, 17 Oct 2018

Meet and Greet
5 out of 5

A very convenient and well organised service.Staff always polite and helpful

Mr St. John, 17 Oct 2018

Meet and Greet
5 out of 5

I just receive your emails too often.

Mr Tsutsumanov, 16 Oct 2018

Meet and Greet
5 out of 5

Service was good. One small niggle. As my wife was in a wheelchair which I was pushing with the luggage and as the three office staff were not busy, I felt that one could venture outside to be sure we found the quickest route to Opal 22 and then where to leave the wheelchair.

Mr Prince, 16 Oct 2018

Meet and Greet
4 out of 5

Easy to find, friendly staff, easy to use. Quick and smooth check in and collect. Fab service.

Ms Joseph, 15 Oct 2018

Meet and Greet
5 out of 5

Excellent service as always. Drop
Your car and know it’s safe for the duration of your holiday. Have used before and will do again

Mr Clayton, 16 Oct 2018

Meet and Greet
5 out of 5

Excellent service as always. We wouldn't park with anyone else

Mr Golding, 13 Oct 2018

Meet and Greet
5 out of 5

No problems at all, staff welcoming, efficient service.

Mrs Power, 13 Oct 2018

Meet and Greet
5 out of 5

All went well and not too far to walk

Miss Orbell, 13 Oct 2018

Meet and Greet
5 out of 5

Staff polite and helpful, both drop-off and collection were very smooth. Short walk to terminal building

Mrs Lewis-Davidson, 12 Oct 2018

Meet and Greet
5 out of 5

Everything went ok. Staff somewhat offhand.

Mr Cliffe, 11 Oct 2018

Meet and Greet
4 out of 5

Yesterday I come from Cyprus,with my family 6 people's,and many baggages.
And I need go long distance to my car on opal zone , row 10.(corner end of parking)

Mr Savtsuk, 12 Oct 2018

Meet and Greet
3 out of 5

As always, M&G, best way to park at the airport.
Thanks

Mr Mattana, 10 Oct 2018

Meet and Greet
5 out of 5

Very happy

Mr Walker, 11 Oct 2018

Meet and Greet
5 out of 5

Got to be the easiest way to park your car before boarding the plane. Simply enter the well sign-posted car park, drop off the keys, get a ticket to obtain keys on return and stroll into the terminal

Mr Gaskin, 09 Oct 2018

Meet and Greet
5 out of 5

Very helpful friendly staff. Very smooth and quick delivery. Good start to holiday. Will definitely use again.
On return car was parked on other side of car park but I was asked if it caused difficulty they would bring my car to me. Excellent service.

Mrs Tuck, 09 Oct 2018

Meet and Greet
5 out of 5

Staff were very helpful & happy . There was no messing around . Straight forward & simple . Will be using this service again

Miss Hamilton, 09 Oct 2018

Meet and Greet
5 out of 5

Parking and pickup was great and the Staff there were very helpful.
Fast track in security was good too.
We Were disappointed with the Airport Lounge, it was to crowded and we had been booked in for the afternoon, not morning

Ms Malcolm, 08 Oct 2018

Meet and Greet
5 out of 5

on arrival the reference number given by you was not recognised and took a lot of messing about before car was confirmed as booked

Mrs Munn, 08 Oct 2018

Meet and Greet
4 out of 5

Very helpful excellent location stress free easy with kids

Miss Mitchell, 07 Oct 2018

Meet and Greet
5 out of 5

As always everything went smoothly. I have never had an issue with Holiday Extras, I have used them many times and will continue to use them.

Mr Bishop, 07 Oct 2018

Meet and Greet
5 out of 5

1) did not get confirmation email for booking.
2) the meet and greet space was just as far away as regular walking car park
3) no trolleys at meet and greet

Mr Patel, 08 Oct 2018

Meet and Greet
2 out of 5

Highly efficient and well managed service .
Everything went like clockwork.

Mr Cahill, 06 Oct 2018

Meet and Greet
5 out of 5

This is the third time we have used meet and greet at Stansted and it has always been ideal for our needs. Car always ready when we returned home.
Sometimes a bit of a queue on arrival but no big problem.

Mr Carter, 06 Oct 2018

Meet and Greet
5 out of 5

Very convenient just a bit slow to submit and return keys

Mrs Coleman-Rouse, 07 Oct 2018

Meet and Greet
4 out of 5

First time using meet and greet. Easy instructions to follow. Had to text to amend flight time home. Instant response and car was ready.

Mr Paige, 06 Oct 2018

Meet and Greet
5 out of 5

On arrival we’re told we had approached the wrong barrier in a very rude sarcastic manner by gate attendant.
On our return we walked to reception and told our car was ready to collect......at the end of the terminal.
Seems we have to do the leg work.
Find it difficult to see how this comes under “meet & greetâ€

Mr Brzozowski, 06 Oct 2018

Meet and Greet
2 out of 5

Easy to drop off car and collect.
Directions to car park (Stansted M&G) could be clearer. They refer to a road name (nor really visible) and would be better if they corresponded to the large traffic direction signs, namely "follow short term car park signs until roundabout where meet&greet is listed."

Mr Yeomans, 04 Oct 2018

Meet and Greet
5 out of 5

I used meet & greet at Stansted. All went smoothly however, you need to take your booking email with you, this is not specified on the web site.

Mr Thompson, 04 Oct 2018

Meet and Greet
5 out of 5

I used Meet and Greet parking at Stansted Airport. Everything went very smooth. They even brought my car closer to the reception because my wife is disabled.

Mr Phelps, 03 Oct 2018

Meet and Greet
5 out of 5

I can most definitely recommend your meet and greet company. I needed help with unloading my mobility scooter and luggage. Your employees were excellent, smiling and a happy band of workers. Thank you all.

Mrs Pearson, 03 Oct 2018

Meet and Greet
5 out of 5

The whole process was very simple and convenient, and the car was dropped off and picked up just a short walk away from the terminal, so we didn't need to hang around for shuttle buses etc.

Mr Scarlett, 03 Oct 2018

Meet and Greet
5 out of 5

Staff pleasant and helpful. Only slight disadvantage was rather a long walk back to the car, after collecting the keys.

Mr Gibb, 03 Oct 2018

Meet and Greet
5 out of 5

This was great! Close to the airport and no hassle - thank you.

Mrs Sandercock, 02 Oct 2018

Meet and Greet
5 out of 5

Meet and greet very efficient whatever time of the day you enter or depart.

Mr Negus, 02 Oct 2018

Meet and Greet
5 out of 5

Meet & Greet parking is well worth the price. But very annoyed that we booked the escape lounge, only to arrive and be told it was closed. Got an email from holiday extras later that day saying sorry and we’d been refunded, but feel like that wasn’t enough given that we turned up to the airport 3 hours early and with no English money because we thought we’d be making the most of the lounge! Feel like they should’ve given us more notice, or offered compensation (I.e. free breakfast somewhere else in the airport)

Ms Ireland, 02 Oct 2018

Meet and Greet
4 out of 5

When I collected my car, the rear passenger window was wide open. All windows and doors was locked when I gave the meet and greet office the keys.
I complained to the staff in the air port and was told would have to go into the office to complain @ about 3am in the morning I could not be bothered just wanted home and my own bed

Mr Eland, 02 Oct 2018

Meet and Greet
1 out of 5

Very happy with service very friendly staff i will definitely book with them.again

Mrs Denizsev, 01 Oct 2018

Meet and Greet
5 out of 5

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