- 86% of customers who left a review for Stansted Airport Lounges would book again
- 1571 customers have given an average rating of
- Escape Lounge Great service, very helpful staff. Very pleased with the service, which is why I keep returning.
Mr Hoppe 08 Apr, 2019out of 5
- Escape Lounge All the chairs were filthy and needed a good clean; staff quite inattentive and not much in evidence. Had previously used Doncaster and that had been much better
Herr Eller 06 Apr, 2019out of 5
- Escape Lounge Very good service and easy instructions of how to get to the car park and the process was effortless and easy
Mrs Fyfield 01 Mar, 2019out of 5
- Escape Lounge The hotel was clean staff friendly and welcoming
Breakfast was enjoyable.
Mr Jenkins 07 Jan, 2019out of 5
- Escape Lounge Could be more variety otherwise ok
Mr Vallance 06 Jan, 2019out of 5
- Escape Lounge Staff were friendly and polite, and showed us to the table they had reserved for us, and moved the people who had fell asleep on the sofas. Food was good and choice of drinks. Was clean and tidy with people clearing tables regularly.
Mr Wright 30 Nov, 2018out of 5
- Escape Lounge Perfect, relaxing atmosphere , clean , comfortable. Lovely fresh food.
Mr Welham 27 Nov, 2018out of 5
- Escape Lounge Friendly efficient staff. Varied selection of food and drinks available and nice and quiet environment. A lovely start to our holiday after the chaos of getting through security!
Ms Campbell 20 Nov, 2018out of 5
- Escape Lounge Every thing whent well
Mr Foreman 14 Nov, 2018out of 5
- Escape Lounge All basically tickety boo'...
As said previously, some sort of eggs' along with breakfast menu ?
Also, a wee' bit' better quality rolls/bread ðŸ‘�â˜ºï¸�
But all in all, a good visit !
Mr Archibald 12 Nov, 2018out of 5
- Escape Lounge A lovely start to our holiday. We even had a table reserved for us! Food was really nice and the endless coffee was welcomed at 6.30am! Happy and helpful staff.
Mrs Adams 07 Nov, 2018out of 5
- Escape Lounge I made the reservation and paid for 3 adults, at the same time I sent an email saying that we were a party of 5, myself as a member and guest would be paying on the day. This was not taken into account. On the morning the staff were very helpful, they moved the booking for 3 to a booth so we could all sit together
Mrs Foker 01 Nov, 2018out of 5
- Escape Lounge Really relaxing and a great start to the holiday wr all will be useing the lounge again on every trip
Mr Pretty 31 Oct, 2018out of 5
- Escape Lounge Could be improved by having a loo within the facility instead of having to go out and up a flight of stairs. Otherwise a peaceful haven.
Mrs Franklin 23 Oct, 2018out of 5
- Escape Lounge No tonic at all! When asking different members of staff they all said something different. From itâ€™s now on its way to we are waiting for a delivery? Which is it? Would have been ok if we would have just been told the truth!
Miss Leslie 21 Oct, 2018out of 5
- Escape Lounge Got to lounge had to queue for 15 mins none of the staff made it clear that if you had a booking you could go to front of queue did not feel like executive lounge will not book next time .
Mrs Remon 21 Oct, 2018out of 5
- Escape Lounge The lounge at Stansted reserves tables for customers which we liked very much.
Mr Parr 20 Oct, 2018out of 5
- Escape Lounge Not an escape! As crowded as the airport itself!
Mr Byrne 20 Oct, 2018out of 5
- Escape Lounge The lounge is a perfect way to start your holiday, itâ€™s relaxing, hassle free & peaceful. I would highly recommend it. I now have a loyalty card which I didnâ€™t know existed until this visit (my 3rd) in a year
Miss Byrne 19 Oct, 2018out of 5
- Escape Lounge The staff are always lovely. We were a little disappointed with the choice of food on this occasion, the standards have been much higher on previous visits. We would still come back though as it is good value for money and is nice to escape from all of the hub bub outside.
Mrs Davey 08 Oct, 2018out of 5
- Escape Lounge Perhaps we arrived too early but the Escape Lounge were not ready for us at 4am Sunday 23rd September. The Assistant that did open the doors at 4.05am stated staff shortages and whilst we were in the queue we counted 4 members of staff arriving. Checking in was easy and we were shown to our table and given instructions on where to get breakfast.
Mr Sharman 08 Oct, 2018out of 5
- Escape Lounge Staff very welcoming and attentive. Lounge had a calm atmosphere and facilities were good.
Miss Nicklin 07 Oct, 2018out of 5
- Escape Lounge A pleasant way to start a holiday The food was very nice
Mrs Doherty 05 Oct, 2018out of 5
- Escape Lounge Relaxing. Very pleasant staff and delicious food.
Mr Green 02 Oct, 2018out of 5