Reviews of the Airport Inn Gatwick

Longbridge Roundabout, Horley, Surrey, RH6 0AB

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Customers' rating: Rated 'Great' by 940 guests

Families with young children:
Families with teenagers:
With friends:
Mature couples:
Young couples:
Solo Travelers:

(3 star hotel)
 
£47.00*
room-only
miles
from the airport
84 940 8/10
customer rating

Sourced from the crowd

Our customers rated Airport Inn, on average, 8/10 (940 reviews).

Viewing reviews 401 - 450 of 940

The hotel was fine, however the parking was a bit shambolic!, on arrival i had to park on the ramps, but luckily for me someone then moved. It doesn't appear to me that altough you pre-book the parking that this hotel actualy reserves a soace.

Mr Paine, 03 Mar 2015

Airport Inn
3 out of 5

My stay was just perfect!!! Just what I needed!

Miss Cosme, 02 Mar 2015

Airport Inn
5 out of 5

Very good staff and service. Don't take view of out side first. Very nice hotel and staff

Mr Hadley, 02 Mar 2015

Airport Inn
5 out of 5

Staff were very helpful. Our flight was delayed. We were unable to get hold of Airport Inn on phone but contacted your chat line and your advisor changed booking for us at no extra charge.

Mr Sharpe, 02 Mar 2015

Airport Inn
5 out of 5

Everything at the Airport Inn was great, apart from the tight parking, the location could not have been better. Food was good. Bus service was excellent. The parking was a bit hairy with so many cars parked on the ramps as there were no bays available surely this must be a concern, to many cars for the car park. I was OK as I found a bay but I would not have been happy leaving my car parked on the ramps.

Mr Revell, 28 Feb 2015

Airport Inn
5 out of 5

Very convenient for Gatwick at low price. Bar area was much better than expected but parking was tight.

Mr Houghton, 28 Feb 2015

Airport Inn
5 out of 5

yes everything was as described

Mr Dale, 26 Feb 2015

Airport Inn
5 out of 5

everything was great - room was clean, breakfast plentiful, staff helpful and transport to and from the airport ran on time

Ms Cope, 27 Feb 2015

Airport Inn
5 out of 5

Staff were great & food adequate for price etc. Room was a little tired. On the whole though a good experience & easy access via bus @ £3 each to the terminal

Mrs Ratliff, 26 Feb 2015

Airport Inn
3 out of 5

everything went very smoothly and was very reasonable

Mrs Chambers, 25 Feb 2015

Airport Inn
5 out of 5

Very pleasant stay, very welcoming staff. What I expected. Would use again

Mr Finn, 24 Feb 2015

Airport Inn
5 out of 5

Hotel a bit dated but clean and comfortable and excellent value for money staff very helpful and friendly

Mrs Tunnicliffe, 23 Feb 2015

Airport Inn
5 out of 5

all excellent

Ms Ellis, 23 Feb 2015

Airport Inn
5 out of 5

Booked 1 night and 9 nights parking. No problems with either. Room was perfectly adequate, clean & comfortable for short stay. Staff were helpful. Simple parking processs (undercover). Bus to and from the terminals are simple, stopping right outside hotel. Good value.

Mr Mcbride, 22 Feb 2015

Airport Inn
4 out of 5

Excellent value for money. Staff were very helpful.

Mrs Eade, 19 Feb 2015

Airport Inn
4 out of 5

yes everythink was good. staff excellent. only problem in car parking some hit our car and left scratches and yellow paint on the front of car. food very good.

Mr Evans, 09 Feb 2015

Airport Inn
5 out of 5

Car park full if I pay for parking I expect a parking bay ? . this the only thing that needs sorting

Mr Cox, 09 Feb 2015

Airport Inn
5 out of 5

Would be useful to have known when booking that shuttle bus goes to other hotels on the way to the airport with approx times to south and north terminals. Fact that parking is under cover is plus point and should be specifically mentioned. Room was small but adequate for overnight stay.

Mrs Dawson, 08 Feb 2015

Airport Inn
4 out of 5

Everything was fab!

Mrs Humphrey, 04 Feb 2015

Airport Inn
5 out of 5

Very convenient.

Ms Luxford, 02 Feb 2015

Airport Inn
5 out of 5

All very good.

Mr Gavigan, 31 Jan 2015

Airport Inn
4 out of 5

All ok except the parking facility. Far too cramped.

Mr Abbotts, 31 Jan 2015

Airport Inn
4 out of 5

We couldn't thank the hotel enough.We broke down on the way to Gatwick airport and had to return home to swap vehicles from a car to a large van. If they had not agreed for us to park the van then our holiday could have been ruined. We are truly grateful for their hospitality. The facilities were also very good.

Mrs Eastwood, 29 Jan 2015

Airport Inn
5 out of 5

Everything was as we hoped, comfortable room, good bar restaurant facility, friendly staff and safe covered in parking.

Mr Clark, 28 Jan 2015

Airport Inn
5 out of 5

Great value and service, worth booking the hotel room prior to departure, car safely parked undercover for the week we were away, quick pick up on our return, no hassles or issues.

Mr Charters, 22 Jan 2015

Airport Inn
5 out of 5

Helpful staff and easy process at a reasonable price

Ms Russell, 21 Jan 2015

Airport Inn
5 out of 5

it would have been helpful to have the bar menu and prices in the reception of the hotel as we may not have gone out

Mr Smith, 21 Jan 2015

Airport Inn
5 out of 5

All as described. Given the low price we were surprised how good the hotel was and undercover car parking was a bonus

Mr Barber, 21 Jan 2015

Airport Inn
5 out of 5

Nothing can be 10, so I feel 9 is good.

Mr Middleton, 19 Jan 2015

Airport Inn
5 out of 5

holiday extras so helpful, great start to the holiday booking airport inn, first class will book again

Mr Brown, 19 Jan 2015

Airport Inn
5 out of 5

Airport Hotel was perfect Parking great, could not believe it was under cover

Mr Green, 18 Jan 2015

Airport Inn
5 out of 5

Everything was how we expected it to be

Miss Wood, 17 Jan 2015

Airport Inn
5 out of 5

Everything was fault free excellent

Mr Jones, 10 Jan 2015

Airport Inn
5 out of 5

Very convenient and save us money, thanks

Mr Mills, 13 Jan 2015

Airport Inn
5 out of 5

very good indeed

Mr Hunter, 13 Jan 2015

Airport Inn
5 out of 5

Hotel abit dated maybe but all in all pleasent enough and parking was very good and secure

Miss Maslin, 12 Jan 2015

Airport Inn
5 out of 5

Very good service provided.

Mr Kinsey, 01 Jan 2015

Airport Inn
5 out of 5

The hotel staff were good, the chap on reception, couldn't have been more helpful at 4.30 putting my cases on bus

Mrs Creasey, 26 Dec 2014

Airport Inn
5 out of 5

Your hotel and parking was great we had a lovely start to our holiday

Mrs Chillingsworth, 02 Dec 2014

Airport Inn
5 out of 5

I needed to change my arrangements at the last minute owing to severe congestions at times on the M23 and you people really helped me out. Hotel was arranged and money I had paid on car parking at the airport was allowed off my hotel/parking stay. This was REALLY helpful service.

Mr Green, 24 Nov 2014

Airport Inn
5 out of 5

Very smooth connections.

Mrs Peel, 24 Nov 2014

Airport Inn
5 out of 5

Everything went smoothly, thanks. John

Mr Bigg, 20 Nov 2014

Airport Inn
5 out of 5

Staff helpful, facilities ok for one night stay at the hotel, bus service good but should have said that it stops at different locations before airport

Mrs Mayhew, 19 Nov 2014

Airport Inn
5 out of 5

Yes all went very well. hotel clean and comfortable. Parking secure but spaces very tight and the one we did find was wet and smelly and there was litter. Staff pleasant and welcoming.

Mrs Wallace, 15 Nov 2014

Airport Inn
4 out of 5

Staff very helpful, hotel was clean, as described, food was average, pub food, didn't use restaurant, ate in bar. It was perfect for a 1 night stay to catch an early flight. Car parking was excellent. Underground, in a bay of its own, no hassle when collecting. Brilliant!!

Mr Cantlon, 14 Nov 2014

Airport Inn
5 out of 5

The only problem (and this is constructive comment) is that your website won't let you book a package which includes hotel before going away, parking AND hotel on return (if it's a late flight back for example). I had to book a hotel seperately on return. Solve this issue and things would be perfect! Otherwise ... spot on!!!

Mr Wainwright, 09 Nov 2014

Airport Inn
5 out of 5

Staff very helpful and polite.

Ms Hutchison, 08 Nov 2014

Airport Inn
5 out of 5

I had no trouble finding the hotel,parking on day of arrival easy right opposite the reception entrance. room was clean ,bathroom needs renewing other than that great for one night stay.

Mr Matthews, 08 Nov 2014

Airport Inn
5 out of 5

Staff helpful but unable to reopen outer double glazed window.

Mrs Morgan, 01 Oct 2014

Airport Inn
5 out of 5

Overnight stay at Airport Inn with car collection for parking and meet and greet on return went very smoothly. Would definitely consider again in the future.

Mrs Ellison, 27 Sep 2014

Airport Inn
5 out of 5

Viewing reviews 401 - 450 of 940

* Prices quoted are for stays on the 21-07-2024, valid as of 18-05-2024