Holiday Extras customers who booked the No1 Lounge at Gatwick North Terminal were asked if they would like to leave a rating and also any comments or feedback. Have a little read to get a picture of their experience.
Viewing reviews 1351 - 1400 of 1669
Can't complain really , good all round
Mr Tombs, 03 Oct 2015
No1 Lounge, North Terminal
4 out of 5
Food was very limited. Lounge seemed overcrowded. Service was very slow.
Mrs Chamberlain, 04 Oct 2015
No1 Lounge, South Terminal
2 out of 5
Crowded and slow service. Snack (Ploghmans) very small
Mr Whitchurch, 03 Oct 2015
No1 Lounge, South Terminal
3 out of 5
no space on arrival when we did get a seat it was like a garden plastic chair food was awful and the smell from the toilets was horrendous and not clean would never book again waste of £56
Mrs Wilson, 03 Oct 2015
No1 Lounge, South Terminal
1 out of 5
We had a great start to our holiday.The lounde was very comfortable and roomy.The food and drink was exceptional.It made us feel relaxed and made our holiday go off with a bang!
Mrs Butler, 02 Oct 2015
No1 Lounge, North Terminal
5 out of 5
Yes the staff were helpful. This is the first time I had used a lounge but will not be the last.
Mrs Ward, 03 Oct 2015
No1 Lounge, South Terminal
4 out of 5
took so long going through check in that we barely had 10 mins in lounge.having said that as compared with other airports i felt it resembles a cafeteria rather than a comfortble lounge area.would not use again.
Mr Flanagan, 02 Oct 2015
No1 Lounge, North Terminal
2 out of 5
There were no newspapers or magazines available, just one news digest and a free travel brochure.
Miss Westerman, 02 Oct 2015
No1 Lounge, South Terminal
2 out of 5
The lounge was overbooked, the food was unavailable, staff told me they had run out, soup and bread. So, no i would not be using no1 again.
Mr Barrett, 30 Sep 2015
No1 Lounge, South Terminal
1 out of 5
Too many people using this lounge, no coffee cups available for some time, hot snack was nice though!
Mrs York, 30 Sep 2015
No1 Lounge, North Terminal
3 out of 5
Everything was perfect. The staff were friendly, the food was good and the ambience relaxing.
Mr Cartlidge, 29 Sep 2015
No1 Lounge, South Terminal
5 out of 5
Fantastic! Worth every penny, the only thing could be having some bread rolls to go with the soup thats all
Mrs Morgan, 27 Sep 2015
No1 Lounge, North Terminal
5 out of 5
too busy
Mr Smith, 27 Sep 2015
No1 Lounge, South Terminal
4 out of 5
Very good facilities. Only downside was when ordering food this took so long to arrive we were on the point of having to leave for our flight. Also although given a table number staff were going round asking if the meal they had in their hands was ours so if someone had ordered the same thing it was possible they were served before us!
Mr Spencer, 27 Sep 2015
No1 Lounge, North Terminal
5 out of 5
We have experienced other airport lounges and this one was far below the standard we had expected. The toilets were not clean and had a bad aroma. There was a poor choice of food. The view out of the window on the raised seating is of air conditioning units and not pleasant.we noticed flies freely moving around the buffy.
Mr Weston, 28 Sep 2015
No1 Lounge, South Terminal
1 out of 5
In previous service lounges there have been no extra charges for items of breakfast ey Bacon - Egg rolls. This was only highlighted when placing an order however it was stated in small text on the actual menu.
Mr Armstrong, 23 Sep 2015
No1 Lounge, South Terminal
3 out of 5
Very helpful staff. Tranquil environment Food was nice Only one thing I would say, the toilet could have done with a clean
Mrs Herring, 22 Sep 2015
No1 Lounge, South Terminal
5 out of 5
Facilities and food good value.Unfortunatey the seating Areas were too crowded to properly relax before our journey
Mr Smith, 22 Sep 2015
No1 Lounge, South Terminal
5 out of 5
I felt it got very overcrowded at times, had to ask for coffee cups. Not enough big comfy chairs to sit in when packed
Mrs Perryman, 23 Sep 2015
No1 Lounge, North Terminal
3 out of 5
Everything was lovely.
Mr Guy, 23 Sep 2015
No1 Lounge, North Terminal
5 out of 5
The facilities were good, but we had found that it was not as spacious as the North Terminal Lounge andd that extra space does make the experience more relaxing.
Mr Denham, 22 Sep 2015
No1 Lounge, South Terminal
4 out of 5
Very convenient all went smoothly
Mrs Antrobus, 22 Sep 2015
No1 Lounge, North Terminal
4 out of 5
Change your surly staff, to friendly ones. Insure your drinks range was complete, brandy and rose wine where not available. The buffet choice was very poor,overall we will not be using your services again.we will go back to the aspire lounge.
Mrs Trendall, 22 Sep 2015
No1 Lounge, North Terminal
2 out of 5
There were long queues and I was told that the lounge was full and would have to wait! I would have liked an update of flight depature detIls.
Mrs Grace, 22 Sep 2015
No1 Lounge, South Terminal
3 out of 5
Yes everything went well and facilities as described with very friendly and helpful staff, this is the 3rd time I have used the lounge and will continue to again as it is a nice relaxing way to start the holiday
Ms Holoway, 21 Sep 2015
No1 Lounge, South Terminal
5 out of 5
Food was not as good as stansted airport. Tables were not cleared away. Not much choice of food
Mr New, 20 Sep 2015
No1 Lounge, South Terminal
1 out of 5
very busy, limited staff & there was a section closed off which needed to be open to accommodate guests.
Ms Hogg, 21 Sep 2015
No1 Lounge, North Terminal
4 out of 5
The lounge was very busy, poor service, poor quality of food. Would not use again.
Mrs Trinick, 20 Sep 2015
No1 Lounge, South Terminal
1 out of 5
very happy thanks
Mr Manning, 20 Sep 2015
No1 Lounge, South Terminal
5 out of 5
Poor selection of food, over-crowded, additional costs not previously advised AND expensive! Generally very poor .... North Terminal lounges, BA lounge and Virgin Lounge are all far better.
Mr Loomes, 18 Sep 2015
No1 Lounge, South Terminal
1 out of 5
Staff at reception desk ok no other staff to inform us what the procedure was re food and drink no seats and part of lounge closed off not impressed compared to other lounges we have been to
Mr Stanners, 17 Sep 2015
No1 Lounge, North Terminal
3 out of 5
Selection of food very poor. Seating very uncomfortable. Bacardi was unavailable Expensive !!!. Servis air much better value
Mr Taylor, 17 Sep 2015
No1 Lounge, South Terminal
1 out of 5
Staff very helpful. Arrived at a busy time downside was queuing for drinks which took sometime. Would prefer self service on this basis
Mr Green, 15 Sep 2015
No1 Lounge, North Terminal
4 out of 5
Ordered snacks could be a little more substantial
Mrs Johnstone, 15 Sep 2015
No1 Lounge, South Terminal
4 out of 5
Really good kept kids entained could relax before our flight food was ok staff was really helpful and very nice thank you
Mr Matthews, 13 Sep 2015
No1 Lounge, North Terminal
5 out of 5
Bit slow on bringing food but other than that can't fault it Well worth the £50
Mr Withycombe, 13 Sep 2015
No1 Lounge, South Terminal
4 out of 5
Didn't feel the croissants were fresh, not very appetising so I was disappointed with the food. Staff OK. The bonus for me was being able to get a seat and a bit of peace and quiet.
Mrs Coward, 09 Sep 2015
No1 Lounge, North Terminal
4 out of 5
all as expected
Mr Clark, 07 Sep 2015
No1 Lounge, South Terminal
4 out of 5
The facilities, staff, food and drink were all of a high standard - great value all round, thank you for your hospitality
Ms Johnston, 06 Sep 2015
No1 Lounge, South Terminal
5 out of 5
Everything was fine, we had a reserved table and we had food, drink and wifi access
Mrs Campbell, 21 Jul 2015
No1 Lounge, South Terminal
4 out of 5
I booked this lounge because I prefer to start my holidays in a calm environment where I don't have to queue for a drink or snack. The lounge fitted my needs exactly.
Mrs Gatehouse, 15 Jul 2015
No1 Lounge, South Terminal
5 out of 5
Staff very helpfull
Mr Cleal, 15 Jul 2015
No1 Lounge, North Terminal
2 out of 5
Very poor selection of food available. Ineffective air conditioning and terrible layout. We did not feel comfortable or welcomed at all.
Mr Thornton, 16 Jul 2015
No1 Lounge, South Terminal
1 out of 5
Yes the facilities were as described but when ordering our food it took a while to come.
Miss Brown, 09 Jul 2015
No1 Lounge, North Terminal
5 out of 5
Yes. It was a wonderful experience, thank you.
Mrs Jones, 08 Jul 2015
No1 Lounge, North Terminal
5 out of 5
yes all very good and comfortable a few noisy children at first but this may be because the longe was being used by others as the lounge was being shared, as stated outside on the board.
Mrs Fletcher, 06 Jul 2015
No1 Lounge, South Terminal
5 out of 5
Everything was great, food was lovely but felt maybe you could have a larger selection of food. Staff were very nice.
Mrs Clark, 05 Jul 2015
No1 Lounge, North Terminal
5 out of 5
we had to wait quite a while and prefer to seat were I wanted to and get up down for stuff myself had to wait every time went up,cos staff was busy chatting not serving..
Mrs Ash, 05 Jul 2015
No1 Lounge, South Terminal
1 out of 5
Everything went smoothly. Refreshments were good. Staff very helpful.
Mrs Cataldo, 01 Jul 2015
No1 Lounge, South Terminal
5 out of 5
It was a day and time when it was very busy Full bookings due to late departures. staff very good under pressing circumstances. Kitchen not able to cope with orders. we only just managed to obtain our meals before we had to rush off to get our flight.
Mr Clarke, 29 Jun 2015
No1 Lounge, South Terminal
4 out of 5
Viewing reviews 1351 - 1400 of 1669