Holiday Extras customers who booked the No1 Lounge at Gatwick North Terminal were asked if they would like to leave a rating and also any comments or feedback. Have a little read to get a picture of their experience.
Viewing reviews 1401 - 1450 of 1669
Cramped crowded conditions with poor service. Did not stay long.
Mr Arnold, 30 Jun 2015
No1 Lounge, South Terminal
2 out of 5
It all ran very smoothly, and all the staff were very pleasant and helpful
Mr Simpkins, 30 Jun 2015
No1 Lounge, South Terminal
5 out of 5
We were pleased that the lounge was booked as it was nice to be able to relax there rather than in the airport. Definitely worth doing when you know there will be a long flight ahead.
Mr Draper, 30 Jun 2015
No1 Lounge, South Terminal
5 out of 5
Better choices on the bistro menu
Mrs Rondel, 28 Jun 2015
No1 Lounge, South Terminal
5 out of 5
Very clean. The gentleman behind the bar was very friendly but the rest of the staff needed to smile! The hot food we ordered wasn't really edible, mine certainly hadn't been cooked properly. It might just have been a bad day so would still book again - it was certainly more relaxing than being sat in the airport
Mr Bye, 27 Jun 2015
No1 Lounge, South Terminal
4 out of 5
100% perfect
Mr Dale, 27 Jun 2015
No1 Lounge, South Terminal
5 out of 5
Great way to start your holiday. Only issue we had was our food order got lost somehow. We waited about 40 minutes then had to rush to eat it and mine was more or less cold. I assume they left it out and forgot to give it to us.
Mrs Macdonald, 25 Jun 2015
No1 Lounge, South Terminal
5 out of 5
Not very happy,it was too crowded,services could have been better,servis air lounge was much better,lets hope in summer months for improvements.
Mr Rocca, 16 Jun 2015
No1 Lounge, South Terminal
2 out of 5
Gatwick Lounge is too small with insufficient seating.
Mr Gibson, 17 Jun 2015
No1 Lounge, South Terminal
3 out of 5
All was pretty much as described, staff were very helpful. Booking procedures need to be reviewed, many people were turning up at reception with the belief that they could enter the lounge but were turned away due to the lounge being full.
Mr Baldwin, 15 Jun 2015
No1 Lounge, South Terminal
4 out of 5
Hot food could be improved.... portions very small
Mrs Brown, 16 Jun 2015
No1 Lounge, North Terminal
4 out of 5
Very nice food and drinks.Nice and quiet. I would appreciate if I, the first time I visited you, was introduced by staff to understand what was included in the price. I didn´t get that at first.
Mrs Rosengr, 15 Jun 2015
No1 Lounge, South Terminal
5 out of 5
All good although could havew done with more staff serving at the bar - Long waiting time for service
Mr Starkie, 15 Jun 2015
No1 Lounge, North Terminal
5 out of 5
Everything was perfect
Miss Pettit, 14 Jun 2015
No1 Lounge, South Terminal
5 out of 5
Unfortunately the luggage carousel beki down at Gatwick and therefore we were only able to enjoy 25 minutes with you instead of the three hours we were hoping for. The lounge appeared to be wonderful and we did manage a very quick meal and snack! We will book again!
Mrs Askew, 15 Jun 2015
No1 Lounge, North Terminal
5 out of 5
Good location, we could all watch the planes land and take off. It was a nice friendly atmosphere.
Mrs Read, 14 Jun 2015
No1 Lounge, South Terminal
5 out of 5
Everything was very good.
Ms Rae, 12 Jun 2015
No1 Lounge, South Terminal
5 out of 5
Too many reserved areas this time. Felt second class
Mrs Willington-Mace, 08 Jun 2015
No1 Lounge, South Terminal
5 out of 5
The lounge was very busy so available seating was difficult to find.
Dr Brooks, 08 Jun 2015
No1 Lounge, South Terminal
4 out of 5
All other lounges were closed. This lounge was busy, and staff were very poor. Could not manage extra people. I ordered a v&t, and a g&t, asked which is which, reply was "I don't know". !!!!
Mr Lawson, 07 Jun 2015
No1 Lounge, South Terminal
3 out of 5
Yes the staff were very helpful and the facilities were as described
Mrs Hoey, 05 Jun 2015
No1 Lounge, North Terminal
5 out of 5
Everything was perfect. Food was good, staff were friendly, it was very clean and relaxing in there.
Miss Gale, 03 Jun 2015
No1 Lounge, South Terminal
5 out of 5
After using the V lounge in the past, there is no comparison. Your food,service and customer care was simply not good enough. Toilets in public concourse were far better. You require it to be more exclusive with better facilities and staff.
Mr Page, 28 May 2015
No1 Lounge, South Terminal
1 out of 5
Your service was as usual excellent. However, we prefer the Aspire Lounge at Gatwick which unfortunately was not available. Food disappointing but that was down to my choice! Waitress service first class.
Mrs Dinsdale, 28 May 2015
No1 Lounge, South Terminal
4 out of 5
The staff were wonderfully helpful the food good, would book again it is another world in there.
Mrs Lee, 28 May 2015
No1 Lounge, North Terminal
5 out of 5
Polite and very efficient and most importantly happy smiling faces
Mr Rood, 28 May 2015
No1 Lounge, South Terminal
5 out of 5
The lounge didn't open on time, we had to queue for a while to get in and the two unisex toilets were insufficient and dirty. Not worth the money and would've been better off not using the lounge.
Mr Martin, 25 May 2015
No1 Lounge, South Terminal
1 out of 5
A good lounge but nothing spectacular. We have used better lounges elsewhere, however it was very comfortable.
Mr Whitby, 24 May 2015
No1 Lounge, South Terminal
3 out of 5
unhelpful staff, no seating, seats that were being used weren't comfortable and relaxing. The size of the "meal" they served was a joke. Stressful start to my holiday and I could not get a refund as I did not book through them. Had to wait for seats to become available to use them. Had our free meal and dry croissant and left to use the more comfortable seats in the airport where it was less crowded. What a waste of money. So disappointing.
Mrs Davis, 24 May 2015
No1 Lounge, South Terminal
1 out of 5
I was very pleased with the facilities offered. A good choice of food. Plenty to drink although I used this lounge from 4.00am so didn't have the wine etc. staff were helpful would use this lounge again.
Mrs Swain, 21 May 2015
No1 Lounge, North Terminal
5 out of 5
Very crowded for most of our visit. Food and drinks good, though.
Mr Wilson, 17 May 2015
No1 Lounge, South Terminal
3 out of 5
I've used a lot of these lounges and this is by far the WORST one I have used in the UK and second worst globally. All the facilities were there but only just. Their business model is cearly one of cheapskating. Slow, young and unknowledgable staff, very little and poor self service, very crowded. Even served items were poor. Wine portions were small and not chilled. When ordering lamb kofta, expected more than just one kofta! Would not use them again, and would not recommend them.
Mr Brannigan, 16 May 2015
No1 Lounge, South Terminal
1 out of 5
I joined my sister and her family last minute at the lounge. As she had 2 children with her (aged 12 and 14) she was drawn by the cinema to keep the kids entertained so we could relax. But no, it was not working and no one bothered to let her know. The coke machine was letting out clear bubbly water, the computer was slow and the PS3 games were old and again a bore for the children. Total waste if money, more stress than was worth it and a total insult that they were charged adult rate.
Mr Schnitzel, 11 May 2015
No1 Lounge, North Terminal
1 out of 5
No 1 lounge was fantastic. The staff were very helpful
Miss Turner, 11 May 2015
No1 Lounge, North Terminal
5 out of 5
Yes very helpful
Mrs Campbell, 09 May 2015
No1 Lounge, South Terminal
5 out of 5
The staff were very polite and helpful.
Mr Hanks, 25 Apr 2015
No1 Lounge, South Terminal
5 out of 5
Yes, staff very helpful.
Ms Hurst, 17 Apr 2015
No1 Lounge, South Terminal
5 out of 5
Everything was more than I expected, I will be booking this all the time now.
Mrs Thompson, 16 Apr 2015
No1 Lounge, South Terminal
5 out of 5
Yes, staff very helpful.
Ms Hurst, 16 Apr 2015
No1 Lounge, South Terminal
2 out of 5
Everything as described. Good value and would use again.
Mr Weight, 14 Apr 2015
No1 Lounge, South Terminal
5 out of 5
Yes everything went smoothly. Just the lounge was a bit to packed and hard to find a seat.
Mrs Rodford, 12 Apr 2015
No1 Lounge, South Terminal
5 out of 5
Everything was just as it should be
Mr Preston, 21 Mar 2015
No1 Lounge, North Terminal
5 out of 5
All was really good and I would recomend this lounge to anyone
Mr Hall, 21 Mar 2015
No1 Lounge, North Terminal
5 out of 5
I cannot think of anything to improve on, the food and drinks were great and staff were very helpful and friendly
Miss Dryden, 16 Mar 2015
No1 Lounge, North Terminal
5 out of 5
My time in the lounge was a perfect start to my holiday. The choice of cold buffet breakfast and the opportunity to order cooked breakfast was excellent. All staff were professional, your receptionist was particularly welcoming.
Ms Sandford, 12 Mar 2015
No1 Lounge, North Terminal
5 out of 5
Long waits at airports? You need a lounge, lots for toddlers to do.
Mr Hughes, 11 Mar 2015
No1 Lounge, North Terminal
5 out of 5
Everything went smoothly. Would suggest more options for the complimentary meals
Miss Williams, 09 Mar 2015
No1 Lounge, North Terminal
5 out of 5
All great and very nice Lounge indeed
Mr Hearn, 07 Mar 2015
No1 Lounge, North Terminal
5 out of 5
All great just not enough time to enjoy it.
Ms Rea, 05 Mar 2015
No1 Lounge, South Terminal
5 out of 5
Everything was perfect:)
Mrs Gillard, 23 Feb 2015
No1 Lounge, North Terminal
5 out of 5
Viewing reviews 1401 - 1450 of 1669