Holiday Extras customers who booked the No1 Lounge at Gatwick South Terminal were asked if they would like to leave a rating and also any comments or feedback. Have a little read to get a picture of their experience.
Viewing reviews 201 - 250 of 749
Was a good start to the holiday
Miss Bennett, 10 Nov 2017
No1 Lounge, South Terminal
5 out of 5
We booked up for an early flight to Malta to get away from the hustle of the airport seeing as we had 4 young children and it was so quite and relaxing. We have been before and we will be going again! The staff spent time speaking with my kids and us which was nice also. Thanks
Mr Mack, 08 Nov 2017
No1 Lounge, South Terminal
5 out of 5
Excellent facilities as described, provided my family when pleasant surroundings during our 3 hour stopover at Gatwick.
Mr Wilson, 05 Nov 2017
No1 Lounge, South Terminal
4 out of 5
Yes all very good
Mr Smith, 01 Nov 2017
No1 Lounge, South Terminal
5 out of 5
I felt this was over priced, the lounge wasn’t (loungy) enough with too much formal seating and the staff weren’t particularly lively especially once in the lounge. The food was a little disappointing, and it wasn’t replenished enough.
Mrs Dingwall, 01 Nov 2017
No1 Lounge, South Terminal
2 out of 5
I felt this was over priced, the lounge wasn’t (loungy) enough with too much formal seating and the staff weren’t particularly lively especially once in the lounge. The food was a little disappointing, and it wasn’t replenished enough.
Mrs Dingwall, 01 Nov 2017
No1 Lounge, South Terminal
2 out of 5
The whole experience was well worth every penny, the view alone was worth the money and the food and drinks are good quality and plentiful
Mr Mcmahon, 30 Oct 2017
No1 Lounge, South Terminal
5 out of 5
Everything. Was very satisfactory. Thank. You. We would stay again
Mr West, 29 Oct 2017
No1 Lounge, South Terminal
5 out of 5
Great place to get away from the hustle and bustle of the terminal. Bright and airy room with comfortbable seating; the food was good, as was the wine....we were there at lunchtime. Good value if you want to have something to eat and drink and escape the crowds.
Ms Tedman, 30 Oct 2017
No1 Lounge, South Terminal
5 out of 5
poor selection of food
Mr Park, 29 Oct 2017
No1 Lounge, South Terminal
4 out of 5
Presentation & selection of hot food not good. I ordered a bacon roll it came on a plate with NO serviette only a small detail BUT makes the experience better
Mr Jones, 26 Oct 2017
No1 Lounge, South Terminal
3 out of 5
yes no problems at all will come again.
Mr Hewinson, 23 Oct 2017
No1 Lounge, South Terminal
5 out of 5
Yes your staff were very helpful the lounge was better than ever the service was great getting my wife into the lounge was easy
Mr Woolford, 23 Oct 2017
No1 Lounge, South Terminal
5 out of 5
It was lovely perfect start to our holiday
Mrs Flory, 20 Oct 2017
No1 Lounge, South Terminal
5 out of 5
Lovely place. Very helpful and attentive staff. Would definitely recommend as a relaxing way to start your holiday
Mrs Eastman, 20 Oct 2017
No1 Lounge, South Terminal
5 out of 5
Food was not unlimited as stated and very small portions
Mrs Heir, 20 Oct 2017
No1 Lounge, South Terminal
3 out of 5
Facilities fine and friendly staff
Mr Stobbie, 19 Oct 2017
No1 Lounge, South Terminal
5 out of 5
Reduce the level of background music in the main lounge - I did not realise at first that there was a quieter are set aside from the main area.
Mr Cordiner, 18 Oct 2017
No1 Lounge, South Terminal
5 out of 5
Friendly staff, clean, tasty food
Miss Heini, 19 Oct 2017
No1 Lounge, South Terminal
5 out of 5
More variety of food would be nice. It was comfortable, well managed. Staff were very helpful.
Mrs Firth, 19 Oct 2017
No1 Lounge, South Terminal
4 out of 5
Poor selection - dry egg/bacon rolls, croissants. The only thing I could eat as a coeliac was fruit. The escapes lounge at Stansted is much better and quite honestly better value for money.
Mrs Cook, 18 Oct 2017
No1 Lounge, South Terminal
1 out of 5
Perhaps a bigger choice of hot food
Mr Grimsell, 17 Oct 2017
No1 Lounge, South Terminal
5 out of 5
Voucher given out on arrival to get a very small microwave plane meal. Not self service as discribed
Mr Bolton, 18 Oct 2017
No1 Lounge, South Terminal
1 out of 5
We always book with Holiday Extras as fantastic price and billion customer service
Miss Watson, 17 Oct 2017
No1 Lounge, South Terminal
5 out of 5
Just a very comfortable and relaxed lounge area with complementary food and drink
Mr Stuart, 15 Oct 2017
No1 Lounge, South Terminal
5 out of 5
There is nothing at all in my opinion that could make any thing better that what it is. Excellent
Mrs Lockhart, 14 Oct 2017
No1 Lounge, South Terminal
5 out of 5
everything perfect thank you
Mr Wilson, 14 Oct 2017
No1 Lounge, South Terminal
5 out of 5
Was self service in effect. Toilets needed checked more often but no staff about to restock them or indeed put out bowls for cereals. Disappointing will not use it next time we travel in Feb
Mr Miles, 14 Oct 2017
No1 Lounge, South Terminal
3 out of 5
No hot food nothing to eat except olives tables dirty no place to sit good job my husband was in a wheelchair at least he was sitting spent all off fifteen minutes wasn’t worth the £57 we paid
Mrs Goward, 14 Oct 2017
No1 Lounge, South Terminal
1 out of 5
Food quality was poor and choices very limited. Long queues to get drinks. Staff were nice but bar understaffed.
Mr Edwards, 13 Oct 2017
No1 Lounge, South Terminal
3 out of 5
Breakfast rolls not good!Facilities ok , staff pleasant having to deal with a few complaints from other travellers. Might just have been a bad morning .
Mr Wicks, 13 Oct 2017
No1 Lounge, South Terminal
2 out of 5
All staff were very friendly and helpful, from check-in to leaving for the Departure Gate. Food and drink was of good quality and plentiful - especially the bacon rolls and orange juice. Facilities for washing and shaving are good but changing facilities could be improved. I took my own towel but there was no information on hire/sale of towels. A nice, comfortable area for sitting or relaxing before a flight with electrical sockets for using a laptop or charging electronic gadgets. No complaints about this Lounge and I will definitely visit there before my next flight out of Gatwick.
Mr Harrington, 11 Oct 2017
No1 Lounge, South Terminal
4 out of 5
Very good help from the Staff
Mr Donovan, 09 Oct 2017
No1 Lounge, South Terminal
5 out of 5
Staff were very friendly and helpful
Mrs Tanner, 08 Oct 2017
No1 Lounge, South Terminal
5 out of 5
Very helpful and easy to use web site
Mr Duck, 07 Oct 2017
No1 Lounge, South Terminal
5 out of 5
Very good
Mrs Thompson, 03 Oct 2017
No1 Lounge, South Terminal
5 out of 5
Lack seating,no one monitoring luggage on seats. Food selection and food size. Felt it wasn't value for money.
Mr Atley, 02 Oct 2017
No1 Lounge, South Terminal
3 out of 5
Enjoyed the experience, first time in this lounge.
Mrs Terry, 01 Oct 2017
No1 Lounge, South Terminal
5 out of 5
When we arrived it was extremely busy and there was no one to greet us and explain where everything was. Initially we had to sit in the library. However, the service was excellent and, when our flight was delayed we were able to have a comfortable place to wait. The food and drinks were plentiful and of excellent standard. We will definitely use the airport lounge again.
Ms Waygood, 30 Sep 2017
No1 Lounge, South Terminal
5 out of 5
Staff very helpful. It's a nice relaxing environment to start the holiday.We will always start our holiday this way.
Mrs Turner, 27 Sep 2017
No1 Lounge, South Terminal
4 out of 5
Yes it was awesome
Mr Hillier, 26 Sep 2017
No1 Lounge, South Terminal
5 out of 5
Yes veey helpful and polite
Mr Taylor, 24 Sep 2017
No1 Lounge, South Terminal
5 out of 5
A little haphazard but worth the money
Mr Oconnell, 24 Sep 2017
No1 Lounge, South Terminal
4 out of 5
Lovely lounge away from the crowds with comfy seating, we managed to get Chairs in the tv area which was great for my husband and son. The food was very nice - could have done with a few more vegan choices tho. Wood do it again
Mr Smith, 23 Sep 2017
No1 Lounge, South Terminal
5 out of 5
Yes thanks everything in No 1 lounge excellent. Lovely staff, food & drink. I think a better selection of magazines is needed such as Red, Good Housekeeping, GQ etc.
Mrs Hughes, 23 Sep 2017
No1 Lounge, South Terminal
5 out of 5
Facilities as described. Helpful, polite staff. Excellent range of breakfast products, fruit and pastries, frequently replenished. Good coffee.
Ms Few, 23 Sep 2017
No1 Lounge, South Terminal
5 out of 5
Greeting staff were not that interested I wasn't sure where I had to go or which entrance as I hadn't been before. Found somewhere nice to sit - bar staff were friendly but only one serving but guess that was so you don't have to dispense many drinks Meal choice was fine but one choice not available Clearing staff efficient There should be someone directing/ assisting for water, tea, coffee machine
Mrs Emery, 23 Sep 2017
No1 Lounge, South Terminal
3 out of 5
I had an early start & limited time in the lounge owing to traffic problems etc. However, everything was to hand for a quick brekkie and coffee. It was clean and staff amiable and pleasant. Would definitely use again.
Mrs Joyce, 20 Sep 2017
No1 Lounge, South Terminal
4 out of 5
All good but a little disappointed in the changes to ordering food and the restrictions
Mrs Hall, 18 Sep 2017
No1 Lounge, South Terminal
5 out of 5
It was a waste of money were not heavy alcohol drinks so went into the Louie as the food sounds good we was only alloud one small cooker item for excample a small back roll, if we wanted more we had to pay more the rolll for soup were filled up very slow there was only dry cakes and the olives had not been topped up for quite a while also the tables were left with used places and cups in all we had a back roll each a soup few olives and nut and 2 coffees each it was terrible for what we payed
Mrs Smith, 17 Sep 2017
No1 Lounge, South Terminal
1 out of 5
Viewing reviews 201 - 250 of 749