Add another room
8 days parking for 1 car
(4 star hotel)
including 8 days parking
1.9 miles
from the airport
customer rating

A certain je ne sais quois

There's something we can't quite put our finger on about the Hotel Novotel at London Heathrow airport and why it's so fantastic. It could be the high ceilings, plentiful plant life and huge skylight, allowing for an extravagant, open-air feeling that only increases the further into the hotel you tread. It might be the reception, awash with a sea of bright features, low-hanging lights and helpful staff. It could even be the great pool, where you can practice that perfect pool-side pose in time for your holiday. Maybe it’s just that, with the Novotel, you get luxury features for startlingly low prices.

Kids in particular will love the Novotel. There’s a large play area with an Xbox and a selection of games and toys, and the pool, of course. Your kids will be kept busy while you make your final holiday plans, so you can be assured your little ones will be distracted from their pre-holiday jitters.

Make a splash in the pool, without ruining your wallet

The Novotel has its own pool, just behind the bar, which looks out on the terrace. You get free towels and there are sun loungers dotted around to keep you comfortable. The indoor, heated pool is big enough for a good swim, but small enough for you to keep an eye on your little monsters. You don't have to make a hole in your wallet to enjoy some top-class facilities and indulge in the relaxing mood of the Novotel.

We recommend the Novotel for:

Families - The Novotel helps you steer clear of the usual stodgy pub grub and instead offers an array of a delightful meals designed to tantalise your tastebuds.

A dip in the pool - Go for a swim in the Novotel's pool to really wind down from the stresses of travel.

It's great for the kids - The hotel has loads of offers and deals for the kids, including a childrens’ menu.

Getting to the airport:

The Heathrow Hoppa shuttle bus runs regularly during the airport’s opening hours to terminals 2, 3 and 5. The bus stops at other hotels on the way, so it can take between 25-30 minutes. If you are travelling from T4 you'll need to take the free Heathrow Express from T5.

Prices for the Hoppa vary depending on when you travel:

2018 - £4.50 per person one way. £9 per person return.

2019 - £5 per person one way. £9.50 per person return.

A taxi to all terminals will cost £10 to £16. We’d recommend booking it through reception for the cheapest price.

Travelling to the hotel by train? The nearest station is West Drayton. It’s about 10 to 15 minutes from the hotel by taxi, which will cost £10 to £15.


Overnight parking is £12 per car. But if you want to leave your car for the whole of your trip, take a look at our ‘airport hotel with parking’ packages.

Hotel location:

The Novotel is just over 7 miles from the furthest terminal, T4. Terminals 2 and 3 are the closest at just over 2 miles. Driving directions, and a postcode for satnavs will be on your email confirmation.

Check in: from 2pm. Check out: by 12 noon.


Guests consistently say the rooms are spacious and soundproofed - in fact, they say you can't hear any airport noise. They also say the rooms are simple and functional, with everything you need for an overnight stay.

Rooms include: Free wifi, Flat screen TV, A/C and heating, Tea and coffee, Iron and ironing board, Work desk, En suite with shower and bath, Hair dryer, 24-hour room service (£5 tray charge)


Wifi is free throughout the hotel and we found it fast enough to stream videos.


Hotel accessibility includes:Hearing loops, Ramps, Lifts, Service dogs are welcome.

Accessible rooms are on the ground floor and include: Walk-in showers, Pull cords, Vibrating pillows, Wider doors.


The hotel’s brasserie serves simple, home-style meals. The waiters told us that the most popular dishes are the burgers, the steaks and the chicken pies. A main will cost around £15, which guests say is really reasonable.

If you’re travelling with kids under 12, they can eat from their own menu, where they’ll get 2 courses for £7.95.

The restaurant is happy to cater for vegetarian, gluten free, vegan and lactose-free diets - just let your waiter know.

Open 6pm - 10:30pm


The hotel’s bar has, what we think is, a good selection of beers, lagers, ciders, spirits, liqueurs, wines, champagnes, cocktails, mocktails and hot drinks.

A pint of Heineken will cost around £4 and a cocktail will cost around £6.

Open 10am - midnight


It’s an English and continental buffet, which means you can eat as much as you like. It’s £16.45 per person, and guests love the make-your-own pancake station and how early breakfast starts.

Continental: 5am - 10:30am on weekdays and 6am - noon at weekends

English: 6am - 10:30 on weekdays and 6am - noon at weekends

If you’re in a rush, you can buy a breakfast box to-go for £4.50 per person. It includes an apple, a croissant and a carton of juice. Just let reception know the night before you fly.

Things to do:

  • Free 24-hour gym.
  • Free indoor heated pool (open 6am - 10:30pm).
  • Kids’ play room with an Xbox, a Wii, toys, puzzles and a TV. The hotel will put a kids’ movie on if you ask at reception.
  • Interactive screen with kids’ games in the atrium.

Hints, tips and extra bits:

Ask for a room with a window that can be opened when you check in.

The hotel doesn’t have porters, so request a room on the ground floor or close to a lift for convenience when you check in.

Novotel address

Cherry Lane,
West Drayton,

Novotel Additional Information

Star rating
AddressCherry Lane,
West Drayton,
Breakfast times [/version]
Disabled facilitiesDisabled rooms are available on ground floor - please call us to book these rooms. These rooms include pull cords, vibrating pillows, wider doors and walk-in showers.

The hotel is accessible with hearing loops, ramps and lifts. Service dogs are welcome.
Room service
Swimming pool
En-suite bathroom
Trouser press
Phone in room
Satellite TV
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