Holiday Extras customers who booked the No1 Lounge at Gatwick North Terminal were asked if they would like to leave a rating and also any comments or feedback. Have a little read to get a picture of their experience.
Viewing reviews 701 - 750 of 1669
Yes yes yes excellent service all round
Mr Greaves, 11 Dec 2017
No1 Lounge, North Terminal
5 out of 5
No record of my booking at lounge reception. Very poor food and drink offer in lounge.
Mrs Peat, 11 Dec 2017
No1 Lounge, North Terminal
1 out of 5
Staff were nice but the service was understaffed. The longe needed to be tided up andctables cleaned staff weere struggling to di this and serve
Mrs O'neill, 11 Dec 2017
No1 Lounge, South Terminal
3 out of 5
Being told that we could not have a bacon roll AND toast. NOT value for money.
Mr Stovey, 11 Dec 2017
No1 Lounge, South Terminal
1 out of 5
A great facility to start off your holidays
Mr North, 09 Dec 2017
No1 Lounge, South Terminal
5 out of 5
Service a little slow not enough staff for the amount of people which resulted in standing at an empty bar waiting for service
Mr Bewick, 03 Dec 2017
No1 Lounge, South Terminal
4 out of 5
Food can feel a little processed, bread rolls hard etc - just need to keep the products fresh throughout the day
Mrs Slowey-Dickinso, 02 Dec 2017
No1 Lounge, North Terminal
4 out of 5
Staff were very helpful facilities ok
Mrs Murphy, 02 Dec 2017
No1 Lounge, South Terminal
4 out of 5
Great relaxing lounge ,with all you need for breakfast and drinks .
Mrs Walker, 01 Dec 2017
No1 Lounge, North Terminal
5 out of 5
For the extra cost of No1 lounge,I dont think its worth it.I will stick to the Aspire Lounge next time as its was just as good in my opinions I am happy to pour my own drinks as I think bar service was the only difference as only bacon rolls available in the morning.
Mr Brown, 30 Nov 2017
No1 Lounge, South Terminal
2 out of 5
All good
Mr Jones, 28 Nov 2017
No1 Lounge, North Terminal
5 out of 5
Using the lounge is great experience but I think the menu should be changed more often so that there is a different experience each time
Miss Wood, 27 Nov 2017
No1 Lounge, South Terminal
5 out of 5
Brilliant always use you ...it's so easy to do
Mrs Andrew, 26 Nov 2017
No1 Lounge, South Terminal
5 out of 5
Over crowded. No two seats together when we arrived, children running about, people using mobile phones-no quite corner,far too expensive unles you wanted to get drunk. Very diapointing , would have been as well to stay out in the general concourse hence did not book into on our return, Will not recommend to our travelling friends
Mr Telfer, 24 Nov 2017
No1 Lounge, South Terminal
1 out of 5
Staff v goog
Mr Mcnab, 21 Nov 2017
No1 Lounge, North Terminal
5 out of 5
Good facilities, clean with good service
Mr Humphreys, 21 Nov 2017
No1 Lounge, North Terminal
5 out of 5
Not such choice of food as in other times .
Mrs Cook, 20 Nov 2017
No1 Lounge, North Terminal
4 out of 5
Very busy. Difficult to find available seats. Not greatest choice of food and small portions. Cakes dry. Soup stone cold. Rolls hard as nails. I'd imagine most people go here for the alcohol. Once you got a seat it was relaxing as you haven't the hustle and bustle of the airport. Not value for money and wouldn't use again
Mrs Bowen, 20 Nov 2017
No1 Lounge, South Terminal
5 out of 5
Everything good but would like to be able to have more than one bacon roll
Mrs Knott, 20 Nov 2017
No1 Lounge, South Terminal
4 out of 5
Very relaxing experience
Mr Redfern, 16 Nov 2017
No1 Lounge, South Terminal
5 out of 5
From the moment we entered the lounge until we left,everything was perfect. Polite welcoming staff, food and beverages replenished continually,waiting staff friendly & efficient. Bar staff very friendly. Rest area comfy with a good selection of papers & magazines. We will book again, & friends have on our recommendation.
Mrs Beckham, 16 Nov 2017
No1 Lounge, South Terminal
5 out of 5
A pleasant chilled out experience just what was needed before our flight.
Mr Browne, 15 Nov 2017
No1 Lounge, South Terminal
5 out of 5
Food good library area quiet News channel on with subtext Eating area spacious and comfortable Useful for those who need to stay up most of the night but I see no purpose during the day Also all the comfortable resting areas,private tables and one nice room were reserved which felt insulting.They also appeared vacant whist I was there.
Mrs Orr, 14 Nov 2017
No1 Lounge, South Terminal
3 out of 5
Very poor service in this lounge, poor choice of food also very slow service. Would not recommend this long at all.
Mr Smith, 14 Nov 2017
No1 Lounge, South Terminal
2 out of 5
Only one bar staff, service very slow, could only use food voucher once, we used it for breakfast roll, disappointed should have kept it for lunch menu
Mr Dunn, 14 Nov 2017
No1 Lounge, North Terminal
1 out of 5
We booked a fast pass security and a lounge pass. These were birthday presents for one of our group. We had a fantastic, stress free start to our holiday.
Miss Macdermot, 11 Nov 2017
No1 Lounge, South Terminal
5 out of 5
Very good service and a great deal
Mrs Beale, 11 Nov 2017
No1 Lounge, North Terminal
5 out of 5
We have previously been to lounges in Stansted and Heathrow do had some idea of the standard we were expecting. We found that at Gatwick there were very limited choices of food, I would call it more nibbles than food, e.g apart from the choice of about 5 different menu choices (which other airports also have) the selection from the help yourself buffet was soup, olives and a range of different nuts. We left for our having having to go to the shops to buy a sandwich. Definitely would not use Gatwick lounge again!
Miss Mccarthy, 12 Nov 2017
No1 Lounge, South Terminal
2 out of 5
Excellent facility. Polite attentive staff. Many thanks.
Mr Cartwright, 10 Nov 2017
No1 Lounge, South Terminal
5 out of 5
Staff very good & helpful
Mr Kirk, 10 Nov 2017
No1 Lounge, South Terminal
5 out of 5
not impressed . gone downhill over the last few years. no cinema room, not as much choice of food and a limotnto just 1 measley bacon roll per booking . terrible this time round
Mr Frost, 10 Nov 2017
No1 Lounge, North Terminal
1 out of 5
The facilities were great. Choice of food was limited but good quality. Had to wait for a comfy seat but got one in the end. Overall worth the money to sit in relative peace and quiet
Mrs Nye, 10 Nov 2017
No1 Lounge, North Terminal
5 out of 5
Was a good start to the holiday
Miss Bennett, 10 Nov 2017
No1 Lounge, South Terminal
5 out of 5
All the above was fine.But I think a play area for children would be a good attraction
Mr Evans, 09 Nov 2017
No1 Lounge, North Terminal
5 out of 5
We booked up for an early flight to Malta to get away from the hustle of the airport seeing as we had 4 young children and it was so quite and relaxing. We have been before and we will be going again! The staff spent time speaking with my kids and us which was nice also. Thanks
Mr Mack, 08 Nov 2017
No1 Lounge, South Terminal
5 out of 5
Excellent facilities as described, provided my family when pleasant surroundings during our 3 hour stopover at Gatwick.
Mr Wilson, 05 Nov 2017
No1 Lounge, South Terminal
4 out of 5
More variety on the food selection
Mr Woolnough, 05 Nov 2017
No1 Lounge, North Terminal
4 out of 5
Not enough seating as lounge was very busy. Not much choice of hot food.
Miss Warwick, 04 Nov 2017
No1 Lounge, North Terminal
3 out of 5
The lounge was excellent as were the staff. Made a great start to the holiday without the stresses of waiting in the terminal
Mr Sainty, 03 Nov 2017
No1 Lounge, North Terminal
5 out of 5
The lounge was excellent as were the staff. Made a great start to the holiday without the stresses of waiting in the terminal
Mr Sainty, 03 Nov 2017
No1 Lounge, North Terminal
5 out of 5
Yes all very good
Mr Smith, 01 Nov 2017
No1 Lounge, South Terminal
5 out of 5
The staff were very helpful, didn't see any sandwiches, but it would be great to have had the choice
Mrs Dutfield, 31 Oct 2017
No1 Lounge, North Terminal
5 out of 5
The staff were very helpful, didn't see any sandwiches, but it would be great to have had the choice
Mrs Dutfield, 31 Oct 2017
No1 Lounge, North Terminal
5 out of 5
I felt this was over priced, the lounge wasn’t (loungy) enough with too much formal seating and the staff weren’t particularly lively especially once in the lounge. The food was a little disappointing, and it wasn’t replenished enough.
Mrs Dingwall, 01 Nov 2017
No1 Lounge, South Terminal
2 out of 5
I felt this was over priced, the lounge wasn’t (loungy) enough with too much formal seating and the staff weren’t particularly lively especially once in the lounge. The food was a little disappointing, and it wasn’t replenished enough.
Mrs Dingwall, 01 Nov 2017
No1 Lounge, South Terminal
2 out of 5
The whole experience was well worth every penny, the view alone was worth the money and the food and drinks are good quality and plentiful
Mr Mcmahon, 30 Oct 2017
No1 Lounge, South Terminal
5 out of 5
Everything. Was very satisfactory. Thank. You. We would stay again
Mr West, 29 Oct 2017
No1 Lounge, South Terminal
5 out of 5
Great place to get away from the hustle and bustle of the terminal. Bright and airy room with comfortbable seating; the food was good, as was the wine....we were there at lunchtime. Good value if you want to have something to eat and drink and escape the crowds.
Ms Tedman, 30 Oct 2017
No1 Lounge, South Terminal
5 out of 5
poor selection of food
Mr Park, 29 Oct 2017
No1 Lounge, South Terminal
4 out of 5
Presentation & selection of hot food not good. I ordered a bacon roll it came on a plate with NO serviette only a small detail BUT makes the experience better
Mr Jones, 26 Oct 2017
No1 Lounge, South Terminal
3 out of 5
Viewing reviews 701 - 750 of 1669